Pumps and Rods Field Service Technician

SUMMARY OF ESSENTIAL FUNCTIONS

The purpose of this job is to perform all duties of a Fiber Glass Technician and the servicing and repairing of the customer’s pumps and other related equipment. The Fiber Glass Technician should be able to inspect and install fiberglass rods at locations. A Pump Technician should be able to tear down and identify worn or damaged pump parts and reassemble the pump with little supervision.

This position requires a Fiber Glass Technician who can inspect, install, and maintain fiberglass rods, and a Pump Technician capable of disassembling, repairing, and reassembling pumps with minimal supervision.

• Disassemble, repair, and assemble pumps and transact other product-related activities for the pump shop.
• Properly handle sucker rods and apply general oil‑field supply products and safety system equipment.
• Deliver and pick up customer pumps in need of repair.
• Assist in loading and unloading of pump, safety, and rod product freight.
• Obtain signed approval of delivery tickets from customer personnel in a timely manner.
• Review and complete all paperwork required for the transaction of pumps, sucker rods, supplies, and safety equipment sales.
• Understand and fully complete the Pump Service Record (PSR) for all new or repaired pumps serviced in the district.
• Routinely discuss repair status with Pump Shop Manager/Supervisor.
• Prepare equipment price quotations and quote prices to customers.
• Present well reports to customers and attend customer failure analysis meetings.
• Install products manufactured and sold by ELS for well completion such as steel rods, fiberglass rods, sinker bars, pumps, and shear tools.
• Execute general installs, rod delivery, rod inspection, and verify well spacing after installation.
• Load and deliver steel rods, fiberglass rods, sinker bars, shear tools; use paper maps and navigation tools.
• Maintain a safe workplace, housekeeping, shop cleanliness, and orderliness.
• Takes telephone calls from customers for service work and equipment sales and completes necessary paperwork.
• Ensure accuracy of inbound and outbound freight shipments.
• Assist Shop Manager/Supervisor in assuring accuracy of shop inventory.
• Recommend inventory levels required to operate the district.
• Monitor inventory levels to assure compliance with company goals.
• Perform any other activity or assignment as required by management personnel.
• Maintain company‑assigned vehicle in required condition.
• Perform other duties as assigned.

• Complete all work in a safe manner and follow all safety requirements consistent with supporting the company’s TRIR goals.
• Follow all environmental requirements consistent with supporting the company’s environmental performance goals.
• Complete and actively participate in all the company’s safety training requirements.
• Maintain a clean driving record in accordance with company insurance policy.

Education/

Experience:

High school diploma or GED and 2 years of oil‑field experience, or 1 year with ELS Pump Shop Service Technician I or related oil‑field experience.

Travel Requirements:
Up to 10%.

• Must be able to stand for extended periods of time.
• Must be able to sit and/or drive a vehicle for a minimum of 2 hours and often up to 4 hours.
• Must be able to maneuver to all areas of a pump shop or warehouse, and to all allowable areas of a well site or other job sites.
• Must be able to lift up to 70 pounds and carry up to 50 pounds.
• Must be able to safely mount and dismount from the back of a truck, and bend, reach, kneel, twist, and grip items while working at the area.
• Must have the manual dexterity and coordination to operate hand tools and mechanical tools such as a wench.
• Must be able to work at a fast pace.
• Must be able to tolerate changing priorities and complete assignments despite frequent interruptions.
• Must be able to respond to visual and aural cues.
• Must be able to drive a one‑ton pickup truck.
• Must be able to read, write, speak, and understand English.

Work environment is typically within an ELS location during normal or extended business hours. It may also include customer sites such as oil well sites, meeting venues, and extensive travel on or off site as required.