Director of External Communications

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider Applying Here, If You Want To

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.
• Develop lasting relationships with great people.
• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

As Director of Communications on the Communications and PR team, you’ll lead and support the development, implementation, and measurement of high-impact, integrated communications campaigns designed to protect and elevate Niagara’s business and brand across key audiences. In this highly-coveted role, you thrive in a fast-paced, matrixed environment and collaborate effectively across multiple business groups and geographies to develop communication strategies that shift perceptions and drive engagement.

As a key leader within the organization, you’ll provide timely, strategic communications counsel to stakeholders at all levels, including senior leaders and subject matter experts. A strong passion for corporate communications and brand reputation is essential, as this role supports business continuity and leads critical issues and crisis response.

• Working closely as a trusted expert with senior leaders, legal and operations teams to develop comprehensive communications plans from defining the situation, developing action plans, identifying deliverables, presenting results, measuring outcomes, and providing recommendations.
• Developing and implementing PR communications campaign materials—including key messages, press releases, Q&As, fact sheets, timelines, and presentations—to elevate Niagara’s corporate reputation in a fast-moving business environment.
• Driving daily communications initiatives, creating impactful content and managing media and stakeholder relationships to amplify the company’s visibility and champion the plastic packaging industry.
• Effectively leveraging a diverse range of communication platforms and mediums: including digital, social, traditional media, owned channels, and emerging technologies with tailored messaging and stories to reach, inform, and influence audiences.
• Preparedness for and leadership of communications planning and response during high-risk situations.
• Developing frameworks, tools, and training that enable consistent, clear, and effective communication externally.
• Own and continually evolve the company’s corporate reputation narrative to ensure all communications reflect our strategy and long-term vision.
• Playing a key leadership role in operationalizing best-in-class communications at Niagara.

• Bachelor’s degree and a preferred minimum of 10 years of advanced experience in consulting and working with senior leaders in the design, development, and execution of corporate issues management strategies and initiatives.
• Skilled in developing and executing corporate communications campaigns through close collaboration with multiple stakeholders and teams, with strong writing, editing, and storytelling skills and a keen understanding of tone, voice, and audience.
• Experience managing projects and programs end-to-end, from strategy and design through delivery and measurement of results.
• Excellent communication and facilitation skills with a proven track record of building strong relationships with senior stakeholders.
• Ability to think strategically, effectively manage time, prioritize tasks, work independently, and maintain confidentiality.
• Proven expertise in social and digital platforms, agency management and budget oversight.
• Proficiency with Microsoft Office applications (Word, Viva Engage, Excel, Outlook, PowerPoint)

Minimum Qualifications:

• 10+ Years – Experience in Field or similar manufacturing environment
• 10+ Years – Experience in Position
• 10+ Years – Experience managing people/projects
• experience may include a combination of work experience and education

Competencies

This position embodies the values of Niagara’s LIFE competency…