Care Deputy Manager

Job Purpose

The Deputy Care Manager will support the Registered Manager in the day-to-day running of the care home, ensuring high standards of care, compliance with regulatory requirements, and effective leadership of staff. The role involves deputising in the Manager’s absence and promoting a positive, person-centred care culture.

• Leadership & Management
• Support the Registered Manager in managing daily operations of the care home
• Act as Manager in the absence of the Registered Manager
• Supervise, mentor, and support care staff
• Conduct staff supervisions, appraisals, and performance reviews
• Assist with recruitment, induction, and training of staff
• Promote teamwork, professionalism, and a positive working environment

• Care Quality & Compliance
• Ensure high-quality, person-centred care is delivered at all times
• Maintain compliance with CQC regulations and care standards
• Participate in audits, inspections, and action planning
• Support safeguarding procedures and incident reporting
• Ensure care plans and risk assessments are updated regularly

• Clinical & Care Duties
• Support residents with complex care needs
• Administer medication safely (if trained/qualified)
• Monitor residents’ health and wellbeing
• Liaise with healthcare professionals (GPs, nurses, social workers)
• Respond appropriately to emergencies

• Administration & Documentation
• Maintain accurate care records and reports
• Support rota planning and staffing levels
• Assist with budgeting and stock control
• Handle complaints professionally and efficiently

• Family & Professional Communication
• Build positive relationships with residents and families
• Attend care reviews and multidisciplinary meetings
• Act as a point of contact for concerns or queries

• NVQ Level 3 n Health & Social Care
• Previous experience in a senior care role (Senior Carer / Team Leader)
• Strong leadership and organisational skills
• Knowledge of CQC regulations and safeguarding
• Excellent communication and interpersonal skills
• Ability to manage workload and prioritise effectively
• Compassionate, professional, and reliable

• Experience supporting inspections
• Medication administration qualification
• Dementia care experience
• First Aid & Safeguarding training

• Caring and empathetic
• Confident decision-maker
• Professional and trustworthy
• Flexible and adaptable
• Role model for best practice