Healthcare Assistant

You will be responsible for visiting a number of palliative and end of life patients in their homes, providing them with personal care and emotional support. With a focus on patient-centred care, you will have the time to focus on what really matters to the patient and their loved ones. No two days will be the same in this rewarding role.

At Dorothy House the principles of equality, diversity and inclusivity are inherent to our values, and central to our work as an outstanding care provider and employer.

We Care

for one another with compassionate, purposeful and authentic leadership

We Connect

with each other and across our organisation to deliver excellence

We Create

opportunities to innovate, learn and develop together

We know that encouraging a good work life balance and offering comprehensive wellbeing support is paramount to getting the most from our people. We offer employees access to a 24/7 confidential support helpline, a suite of wellbeing resources, and free financial wellbeing sessions with an independent financial adviser. Our support teams are always there to provide help and advice, so you always feel part of the wider Hospice team.

As a Dorothy House nurse, you will be an integral part of our clinical team, rated as ‘Outstanding’ by CQC. We have roles based out in the community or on our inpatient unit. You will use a patient-centred approach to assess, plan, implement and evaluate patient care. As well as co‑ordinating care, you will provide emotional and psychological support to patients and carers.

Elaine Kynaston, a carer in our Hospice at Home team, shares what working within the Dorothy House community is like.

• Holiday:
  We offer a generous holiday allowance for all roles, starting at 27 days (plus public holidays) and increasing with length of service up to 33 days.
• Pension:
  If you contribute 3% to your Aviva pension scheme, we will contribute 7%. Or you can bring your NHS pension with you.
• Life Assurance:
  Death in service scheme providing a payment of 2 ½ annual salary to your loved ones.
• Travel and parking:
  We offer 45p per mile for work travel. There is unlimited free parking in Winsley.
• Cycle to work Scheme:
  Through a “salary sacrifice” scheme you can buy a bike with great discounts.
• Employee Counselling Scheme:
  Offering up to six free counselling sessions, either face‑to‑face or online. Providing access to information, advice, local support and training to help staff experiencing stress, anxiety, depression and other mental health conditions.
• Meals:
  At Winsley we offer subsidised freshly cooked meals and snacks.
• Shop discount: 25% discount on purchases in our shops and our Ubiety range.
• Wellbeing resources: A suite of wellbeing resources, advice and support is available to all on our intranet.

In addition to our general training and induction, our non‑registered clinical staff attend a 6‑day ‘Tulip Standard, Essentials of Care’ programme. This course forms part of the probationary period, and aims to develop skills and understanding around the principles palliative and end of life care.

I cannot put into words what a difference your carers made at such a dark time, and I will always be truly grateful.

Anyone who works for Dorothy House is passionate about what we do. We’re like a family – we agree on our values and our mission and that comes through more than anything.

Every day is different and challenging, and I feel privileged to be let into the lives and homes of our patients.

Dorothy House is at the end of a phone whenever you need advice or reassurance. There’s just something about all the staff – they’re so approachable.

I was a Hospice at Home carer for thirty years. I think we all feel privileged to do it. It’s an honour to be with people at the very end of life.

It sounds a cliché, but every day really is totally different and I get to work with some amazing people.

Salary: £12.75 - £13.60 per hour + Generous holidays, Pension

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