Casual Support Officer

Salary: £13.47 - £13.90 per hour (plus 10% unsocial hours for qualifying shifts)

Hours per week:
Casual Hours

Rolling advert:
We are continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.

Bradbury Manor - Short Break Service Promoting Health, Ensuring Care

We are passionate about our community and take pride in our work. We encourage a culture that puts our customers at the heart of everything we do through trust and respect, empowering people to develop skills, collaborate and innovate to find solutions, be open, take responsibility, to listen and learn.

At Bradbury Manor, we provide short breaks away from the family home supporting customers, enabling them to take part in meaningful community focused activities or activities. We work with families, paid and unpaid carers to ensure that they are also involved and listened to, we will support the customer in the most appropriate way to enable them to maximise their independence.

Specific duties and responsibilities include:

Work in a person-centred way with customers and promote their wellbeing, choices, dignity and independence. This will be achieved through the key-worker system.

Planning activities for and with customers, taking into account differing needs, wishes and preferences.

Creation of menus taking into account medical conditions, wishes, preferences, diets, etc

Support customers either living in their own home, or whilst visiting the settings.

Encourage and support customers in their personal, social (including religious), and leisure andwork activities.

Support customers maintain and develop relationships. When required undertake sleeping-in duties or waking night duties on the premises.

Act as a link person between the customer and work, college or leisure establishments and advising those establishments as necessary on the requirements or needs of the customer.

Provide emotional and practical support for customers with everyday issues or when customers are faced with more difficult decisions or experiences.

Assist/support customers with all aspects of their financial and home management so that financial commitments (paying bills, shopping, benefit claims, etc) are met.

Assist customers with household tasks.

Where required, assist customers in administering their own medicine, or administer medication to customers if this is required.

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That is why we focus on getting the things that matter to our people right.

We will provide regular training opportunities to support you in this role and you will be supported to undertake a 26-week probationary period with regular meetings throughout this period to monitor progress.

As a casual worker, you'll have no fixed hours and will work on an as-needed basis, depending on Wiltshire Council's requirements and your availability. You are not obligated to be available, and the Council is not obliged to offer you work.

Please download and read the role description and person specification carefully before you apply.

To provide excellent quality Care Quality Commission (CQC) registered respite services to customers.

Such services need to be delivered in a business-like manner, promoting independence, responding to crisis and delivering good outcomes for people using the Think Local Act Personal principles of a good life.

3 respite services

Shared lives services

Day services

Intensive Support Service

The post holder will ensure that services are delivered to the highest standards, providing robust quality assurance, compliant with all legal and statutory requirements and within an effective and efficient performance management and budgetary framework

The Day Service mainly operates from smaller community bases in shared community buildings across towns in Wiltshire. These include Riverbank (Chippenham), The Yarn (Devizes), The Meadows (Salisbury), The Medley (Trowbridge), and The Wave (Warminster).Day Services support people with a learning disability who may in addition have complex physical /health needs, challenging behaviour or autism (customers).

We work with customers to look at how they would like to spend their time taking part in meaningful community focused activities or activities that are completed in one of the adult care service bases.

We work with families, paid and unpaid carers to ensure that they are also involved and listened to,we will support the customer in the most appropriate way to enable them to maximise their independence.

The service will work as part of the Multi-Disciplinary Team with existing crisis support,psychology, psychiatry and Learning Disabilities nursing providing wrapround support.

The Enablement & Outreach services will offer support for those with a learning disability, customers with a diagnosis of mental health and ASD to develop skills and independence.

The team…