Customer Service Team Leader

Thrive Trowbridge are delighted to be working with our well respected client in the Devizes area who are actively looking to recruit a Customer Service Team Leader on a permanent basis.
What you will be doing:
 
Management of the department and client portfolio
Dealing with queries and processing orders as well as more complex customer service issues     
Advising on new products and services
Supervision of a team including reviews, development, coaching and training   
Collaboration with a number of other departments  What you will need to succeed:
 
Exceptional customer service and administration experience
Proven track record within a similar role, ideally from a technical product range
Strong staff management skills including training and mentoring
Great attention to detail, numeracy skills and the ability to lead by example in this hands-on role
Excellent communication skills as you will be dealing with a variety of internal departments and clients  What you will receive in return:
 
Competitive salary
Full time Monday to Friday
Generous benefits package  
The opportunity to join a collaborative environment  

* Please note 100% office based
* What you need to do next:
If you are interested in being considered for this position, please contact sarah.collins@ (url removed)
Thrive are acting as an employment business in relationship to this vacancy.
If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.
PRMSTH