DMC​/Detroit Valet~Shuttle Driver-TIPS

Overview

Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand. Encore Service Group is 100% healthcare focused, currently serving the Midwest. We provide non-emergency medical transportation, shuttle services, valet parking, service excellence consulting and coaching, porting, parking/garage management, and welcome desk/concierge services.

We are looking to fill a position on our Shuttle Transportation Team/Valet Team. This position includes wheelchair transport. Proper training will be provided, so wheelchair transportation experience is not required but would be a huge plus.

We are seeking a full-time candidate, M-F, $16.00+TIPS, with open availability between 6:00 AM–5:30 PM. This shuttle bus program is a new program on the Detroit Medical Campus and will be integrated with our current valet team. A portion of the 8-hour shift will be driving a shuttle bus, and a portion will be doing valet. This role suits a candidate who enjoys different work environments within a day and is an active person.

Tips are received when working valet.

Medical, dental, and optical benefits are offered to all full-time team members after 60 days of employment and PTO is also offered.

We are looking for responsible, detail-oriented, engaged, and compassionate candidates for our Shuttle Transportation Team. Candidates must have a clean driving record, be able to pass a drug test and background check. Due to insurance compliance, you must be over the age of 21.

• Report to work on time for all scheduled shifts ready to work
• Greet patients, guests and facility staff in a friendly and courteous manner and address them by name whenever possible
• Adhere to Encore Service Group uniform policy and maintain a well-kept and professional appearance
• Transport guests in a safe, courteous and efficient manner to and from various hospitals on the Detroit Medical Campus
• Maintain a polite and professional demeanor at all times, regardless of the situation
• Open doors and provide any assistance needed
• Actively seek opportunities to exceed expectations
• Must be responsible, reliable and punctual
• Must have a valid driver's license, a clean driving record and be able to pass a background check and drug screen
• Ability to walk, run and stand throughout the shift; this is a physically active position in all types of weather
• Applicants must have reliable transportation
• Drive, park and retrieve guest cars in a safe and courteous manner
• Ensure customers are receiving timely service
• Wash the windshield on each car that is parked

• Background in guest transportation and/or customer service is preferred but not required
• Minimum age of 21 years for insurance purposes; candidates under 21 may inquire about other positions within the organization, such as valet
• All applicants should be familiar with GPS technology
• Strong communication and customer service skills

If this sounds like the perfect position for you, please apply with your current resume or a paragraph describing your Hospitality/Transportation experience. Applications lacking this information will not be considered.

Thank you. We look forward to hearing from you!