Case Manager, Refugee

Position Details

Make a tangible difference in the lives of newly arrived refugees while helping them build lasting economic independence.

We are seeking a compassionate and driven Case Manager, Refugee Employment to join our team in the Detroit metro area
. In this role, you’ll work directly with refugee and asylee individuals and families, providing culturally and linguistically responsive services that support meaningful employment, self-sufficiency, and long-term stability.

As a Case Manager, you’ll serve as a trusted guide—helping clients navigate employment pathways, overcome barriers, and connect to critical community resources—while collaborating with job developers, employers, and local partners. This is an ideal opportunity for someone who is mission-driven, highly organized, and passionate about empowering multicultural communities.

Bilingual candidates (Dari/Farsi and Pashto) are strongly encouraged to apply.

Salary: $43,680 annually Location: Detroit Metro, Michigan

Provides culturally and linguistically sensitive services to qualifying refugee/asylees.

• Maintain current knowledge of applicable contract requirements and guidelines, employment trends and local labor market information to promote job development. Establish a Family Self-Sufficiency Plan (FSSP) with the input of refugee clients per Office Refugee Resettlement (ORR) regulations
• Develop an Individual Employability Plan (IEP) for every employable family member with the assistance and input of the refugee clients in accordance with contract, organization and accreditation standards
• Refer each employable adult to the appropriate components of service based on FSSP and IEP to eliminate employment barriers
• Complete weekly and monthly face-to-face and other required contacts for employment status updates
• Provide information, referral and outreach services regarding community resource, including distribution of the resource guide
• Assist the refugee with individual job search activities. Provide on-going support and address barriers to obtaining employment
• Collaborate with Job Developer to match clients with appropriate, available job opportunities or placements
• Maintain contact as required with refugee after employment has been attained to discuss services necessary to maintain employment. Assess refugee’s skills to ensure sustained employment. Determine if any additional skill building skills are necessary
• Assist refugee in obtaining Employment Authorization Documents (EADs) and/or other documents as required to maintain employment
• Maintain relevant reports and statistics related to client activities and services provided
• Collaborate with various stakeholder representatives, attend meetings of local organizations, committees and churches to promoted employment and training opportunities

• Bachelor’s degree in a human service related field preferred or a combination of education and work experience

• One-year experience in case management working with multi-cultural populations required; refugee experience preferred
• Bilingual skills in Dari/Farsi and Pashto strongly preferred

• Automobile travel required. Valid unrestricted driver’s license with good driving record and reliable personal transportation suitable for safely transporting clients. Valid proof of automobile insurance

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