Case Manager​/Immigration Specialist, Refugee

Overview

Make a meaningful impact in the lives of newcomers rebuilding their futures in the Detroit metro area. As a Case Manager/Immigration Specialist – Refugee Employment
, you will play a vital role in helping refugees and asylees achieve long‑term stability through culturally responsive, linguistically sensitive support. In this position, you’ll empower individuals and families as they navigate employment pathways, overcome barriers, and build self‑sufficiency in their new community.

If you are passionate about humanitarian work, skilled in case management, and energized by advocating for multicultural populations, this role offers the opportunity to make a direct and lasting difference. With a focus on holistic employment support—ranging from job readiness and labor‑market guidance to documentation assistance and ongoing post‑placement coaching—you’ll be a trusted partner in each client’s journey toward economic independence.

Join a mission‑driven team dedicated to dignity, inclusion, and opportunity, and help refugees turn possibility into prosperity.

This position has a pay rate of $46,446.40 annually.

• Provide culturally and linguistically sensitive services to qualifying refugee/asylees.
• Maintain current knowledge of applicable contract requirements and guidelines, employment trends and local labor market information to promote job development. Establish a Family Self-Sufficiency Plan (FSSP) with the input of refugee clients per Office Refugee Resettlement (ORR) regulations
• Develop an Individual Employability Plan (IEP) for every employable family member with the assistance and input of the refugee clients in accordance with contract, organization and accreditation standards
• Refer each employable adult to the appropriate components of service based on FSSP and IEP to eliminate employment barriers
• Complete weekly and monthly face-to-face and other required contacts for employment status updates
• Provide information, referral and outreach services regarding community resources, including distribution of the resource guide
• Assist the refugee with individual job search activities. Provide ongoing support and address barriers to obtaining employment
• Collaborate with Job Developer to match clients with appropriate, available job opportunities or placements
• Maintain contact as required with refugee after employment has been attained to discuss services necessary to maintain employment. Assess refugee’s skills to ensure sustained employment. Determine if any additional skill building skills are necessary
• Assist refugee in obtaining Employment Authorization Documents (EADs) and/or other documents as required to maintain employment
• Maintain relevant reports and statistics related to client activities and services provided
• Collaborate with various stakeholder representatives, attend meetings of local organizations, committees and churches to promote employment and training opportunities

Education, Training, and Licensure/Certification

• Bachelor’s degree in a human service related field preferred or a combination of education and work experience
• Department of Justice accreditated as an Accredidated Representative for immigration preferred

Experience

• One-year experience in case management working with multi-cultural populations required; refugee experience preferred
• Bilingual in Spanish strongly preferred

Additional Work Requirements

• Automobile travel required. Valid unrestricted driver’s license with good driving record and reliable personal transportation suitable for safely transporting clients. Valid proof of automobile insurance