Security Officer

Are you a vigilant, guest-focused professional who thrives on keeping people safe while providing exceptional hospitality? Do you bring energy, attention to detail, and a commitment to excellence in every shift? If you’re ready to protect guests, staff, and property while creating a welcoming environment, join us as our next Security Officer and make safety and service your top priority!

• Protect & Serve – Keep guests, team members, and hotel property safe through proactive monitoring, quick response, and attention to detail.
• Be the Eyes & Ears – Patrol the property, monitor surveillance systems, and spot potential safety or security risks before they become issues.
• Support Guests & Team Members – Provide first aid, assist with emergencies, and help guests navigate the property while maintaining a welcoming presence.
• Dynamic Environment – Engage in a fast-paced, guest-facing role that keeps every day interesting and rewarding.

• Security Monitoring – Patrol hotel grounds, monitor cameras and alarms, inspect entry points and restricted areas, and report suspicious activity.
• Incident Response – Respond promptly to alarms, emergencies, and guest concerns; provide assistance, first aid, and emergency support when needed.
• Policy Enforcement – Ensure hotel rules and safety protocols are followed, conduct briefings, and maintain knowledge of all security procedures.
• Documentation & Reporting – Record incidents, maintain logs, and submit detailed reports while ensuring accuracy and confidentiality.
• Guest Service & Support – Assist guests and team members with directions, amenities, or emergency needs while maintaining a friendly and professional demeanor.
• Collaboration – Communicate openly with hotel departments, work with local law enforcement, and assist other teams during high-demand periods.
• Equipment & Facility Oversight – Monitor and maintain security equipment, ensure operational readiness, and keep work areas organized.

• Experienced & Knowledgeable – High school diploma or equivalent required; security or loss prevention experience preferred.
• Guest-Focused & Professional – Strong communication skills, courteous demeanor, and dedication to creating a safe, welcoming environment.
• Safety-Minded & Responsible – CPR/First Aid and TIPS certified (or willing to obtain), excellent driving record, and committed to following all safety protocols.
• Physically Capable – Comfortable standing, walking, lifting over 50 pounds, and navigating various environments safely.
• Alert & Adaptive – Able to adapt to changing workloads, schedules, and emergencies while maintaining composure under stress.
• Team-Oriented – Works collaboratively with all hotel departments to maintain a secure and positive environment.