Inside Sales Representative

Overview

To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/services and their orders. Develop target and non-major accounts into loyal customers.

• Respond to sales calls, faxes, and e-mails
• Generate and follow up on quotes for all products
• Provide technical assistance to customers
• Process sales orders
• Enter return orders, credits, and debits when required
• Enter scrap return order as requested by distribution channels
• Review product inventory and report concerns to purchasing/management
• Satisfy customer service issues
• Continuously increase knowledge of company products, services, and procedures
• Work in a team environment, communicating as required with all personnel
• Travel as needed to meet company goals
• Monitor competitor products and prices
• Assist in quality related duties where required
• Meets TKMNA Employee Attributes/Competencies

Minimum Requirements:

• Bachelor’s Degree in a related field or comparable experience, computer literate and telephone experience.

Preferred Requirements:

• 1 to 2 years sales experience
• Interpersonal skills necessary in order to sell, negotiate and close business with customers
• Attention to detail in order to evaluate customer’s accounts and orders
• Basic computer skills in order to assemble and process orders and information in a timely and efficient manner
• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers
• Knowledge of products being sold by the business unit

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (TK) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. TK does not ask, solicit, or accept any monies in any form from candidates. TK bears no responsibility for money deposited or withdrawn in response to fake offers.

TK does not send offers from free email services or through third parties. TK follows a formal recruitment process through its own HR department. Please visit our official careers website at  to view authentic job openings  you receive unauthorized offers, please email