Store Clerk Receiving Duties

To drive sales and support the goals of the co‑op by ensuring fully stocked shelves while providing the highest standards of customer service. When needed, quickly, accurately and efficiently process register transactions, and bag groceries effectively and in a friendly manner.

Grocery/ Center Store Aisle Manager

Non‑exempt;
Full time or Part time

40 hours per week, 5 days per week

• Exceed our customers’ expectations for service and provide a clean, organized, inclusive store environment and store experience for all people, in accordance with the Co‑op’s customer service standards.
• Provide outstanding internal and external customer service: consistent, prompt, friendly, courteous and professional.
• Ensure quick response to customer questions and concerns. Maintain communication through the customer comment box and other methods as directed.
• Maintain a calm and friendly attitude with all customers and in all situations, striving to deescalate challenging situations with the support of the store team.
• Inform customers of co‑op information, for example new products, specials, educational materials, and upcoming events.
• Understand and communicate the ‘cooperative difference’ and the particulars of membership to shoppers and staff alike.
• Work to advance the mission of the Co‑op through outstanding service to everyone we touch every day.

• Communicate honestly, openly and respectfully with everyone in the organization; ensure that you have been understood.
• Stay informed by consistently reading and responding to all forms of communication from others; emails, time clock messages, texts, logbooks.
• Communicate needs promptly and efficiently.
• Resolve conflicts promptly; ask for assistance as needed.

• Stock, rotate, front and face all displays and shelves.
• Check product condition and invoice accuracy on all deliveries.
• Coordinate storage of items for return with supervisor.
• Participate in re‑sets as requested.
• Process invoices according to established guidelines.
• Properly dispose of un‑sellable items.
• Perform all other duties as assigned by supervisory personnel.

• Coordinate with vendors and delivery drivers to schedule and receive product deliveries during stores structured receiving hours.
• Inspect all incoming shipments for quality, quantity, and accuracy against purchase orders and invoices.
• Verify product temperature upon arrival for all perishable goods and document compliance with food safety standards.
• Adequately code all invoices and submit them to the accountant.
• Note and report any discrepancies, damages, or shortages and make clear notation on invoice and file for credits.
• Track and reconcile all credits applied for.

• Accurately sign for deliveries and manage all associated paperwork (invoices, bills of lading, credit memos).
• Organize and file receiving paperwork for review and record‑keeping.
• Assist with inventory counts.

• Properly stage and store received products in the designated areas (e.g., dry storage, refrigerated coolers, freezers) following FIFO (First‑In, First‑Out) principles.
• Break down and condense packaging and bulk items efficiently.
• Ensure all storage areas remain clean, organized, and accessible, adhering to health and safety regulations.
• Place replenishment orders as requested by Center Store Department Manager.

• Alert relevant department managers and leads (e.g., Produce, Dairy, Grocery, Meat, Bulk, and Deli) immediately upon receipt of their product.
• Communicate any delays, issues, or unusual changes in delivery schedules or product quality to the leadership team.

• Operate necessary equipment (e.g., pallet jacks, hand trucks) safely and responsibly.
• Maintain the cleanliness and organization of the receiving area and dock.
• Direct the work and flow of all center store products: set up stock for department clerks, set daily stocking goals, set and oversee the expected pace of…