Store Clerk Receiving Duties

2 days ago Be among the first 25 applicants

To drive sales and support the goals of the co-op by ensuring fully stocked shelves while providing the highest standards of customer service. When needed, quickly, accurately and efficiently process register transactions, and bag groceries effectively and in a friendly manner.

To drive sales and support the goals of the co-op by ensuring fully stocked shelves while providing the highest standards of customer service. When needed, quickly, accurately and efficiently process register transactions, and bag groceries effectively and in a friendly manner.

• Reports To:
  
  Grocery/ Center Store Aisle Manager
• Status:
  Non-exempt;
  Full time or Part time
• Hours:
  
  40 hours per week, 5 days per week

• Exceed our customers’ expectations for service and provide a clean, organized, inclusive store environment and store experience for all people, in accordance with the Co-op’s customer service standards.
• Provide outstanding internal and external customer service: consistent, prompt, friendly, courteous and professional.
• Ensure quick response to customer questions and concerns. Maintain communication through the customer comment box and other methods as directed.
• Maintain a calm and friendly attitude with all customers and in all situations, striving to deescalate challenging situations with the support of the store team.
• Inform customers of co-op information, for example new products, specials, educational materials, and upcoming events.
• Understand and communicate the ‘cooperative difference’ and the particulars of membership to shoppers and staff alike.
• Work to advance the mission of the Co-op through outstanding service to everyone we touch every day.

• Communicate honestly, openly and respectfully with everyone in the organization; ensure that you have been understood.
• Stay informed by consistently reading and responding to all forms of communication from others; emails, time clock messages, texts, logbooks.
• Communicate needs promptly and efficiently.
• Resolve conflicts promptly; ask for assistance as needed.

• Stock, rotate, front and face all displays and shelves.
• Check product condition and invoice accuracy on all deliveries.
• Coordinate storage of items for return with supervisor.
• Participate in re-sets as requested.
• Process invoices according to established guidelines.
• Properly dispose of un‑sellable items.
• Perform all other duties as assigned by supervisory personnel.

• Coordinate with vendors and delivery drivers to schedule and receive product deliveries during stores structured receiving hours.
• Inspect all incoming shipments for quality, quantity, and accuracy against purchase orders and invoices.
• Verify product temperature upon arrival for all perishable goods and document compliance with food safety standards.
• Adequately code all invoices and submit them to the accountant.
• Note and report any discrepancies, damages, or shortages and make clear notation on invoice and file for credits.
• Track and reconcile all credits applied for.

• Accurately sign for deliveries and manage all associated paperwork (invoices, bills of lading, credit memos).
• Organize and file receiving paperwork for review and record‑keeping.
• Assist with inventory counts.

• Properly stage and store received products in the designated areas (e.g., dry storage, refrigerated coolers, freezers) following FIFO (First‑In, First‑Out) principles.
• Break down and condense packaging and bulk items efficiently.
• Ensure all storage areas remain clean, organized, and accessible, adhering to health and safety regulations.
• Place replenishment orders as requested by Center Store Department Manager.

• Alert relevant department managers and leads (e.g., Produce, Dairy, Grocery, Meat, Bulk, and Deli) immediately upon receipt of their product.
• Communicate any delays, issues, or unusual changes in delivery schedules or product quality to the…