Store Manager, Retail & Store Manager

About American Jewelry and Loan

American Jewelry and Loan is the premier operator of pawnshops in Michigan. While nationally known as “Hardcore Pawn” for our store at 8 Mile and Greenfield, we operate four other locations in Hazel Park, Pontiac, Lincoln Park and Southgate. We are focused on growth and looking for talented individuals to share in that growth and our CORE values.

• We are a 4th generation family‑owned pawnshop.
• We take pride in everything that we do.
• We demonstrate competency in action.
• We have one another’s backs.
• We win.

• Exemplify the mission, vision, and values of American Jewelry and Loan.
• Build a team capable of achieving operational excellence through effective delegation and follow‑up.
• Understand Profit and Loss statements with a focus on managing and moving all merchandise ranging from fine jewelry to electronics to home furnishings.
• Report to owners and be part of a leadership team focused on understanding current business trends and future business needs.

• 5+ years of proven retail or manager leadership track record in sales.
• Interpersonal skills to deal with all personality types in a friendly, courteous, and polite manner.
• Excellent communication skills (verbal and written).
• Flexibility to adapt to a fast‑paced, ever‑changing retail environment.
• Self‑direction and motivation.

• Product knowledge including but not limited to jewelry, electronics, and computers.
• Jewelry sales experience.

• Job Type: Full‑time
• Expected hours: 40–45 per week
• Shift: 8‑hour shift, Monday to Friday
• Location:
  
  Hazel Park, MI 48030 (required to commute or plan to relocate before starting work)
• Benefits:
  • 401(k) and 401(k) matching
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

• Customer service: 5 years (required)
• Language:
  Spanish (preferred)

• Referrals increase your chances of interviewing at American Jewelry and Loan by 2x.