Client Service Associate

Overview

2026 Client Services Associate

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers, The Trade Desk sets a new standard for global reach, accuracy, and transparency. We value the unique experiences and perspectives that each person brings to The Trade Desk and are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

If you are talented, driven, creative, and eager to join a dynamic, globally-connected team, we want to talk!

The Client Services team focuses on growing business from current clients through enhanced customer satisfaction and improved advertising campaign performance. The CS team works with some of the largest brands and agencies in marketing today by helping them capitalize on the benefits of programmatic advertising in digital media.

The CS department offers a career path for people interested in the data-driven side of marketing. The two primary functions within Client Services offer professionals the opportunity to interact directly with marketers to make their advertising campaigns more effective. Account Management positions guide clients through The Trade Desk platform and drive value-added services and capabilities while encouraging feature adoption. Trading positions within CS analyze data to make optimization recommendations to clients based on insights and advanced capabilities.

Both positions collaborate to provide clients with the highest level of customer service in the industry, contributing to a client retention rate of over 95% for the past decade.

The Client Services department is looking for data-driven students who have a passion for media and advertising. Graduating students will be hired as a Client Service Associate and placed in a three-month training program where they will learn the benefits of programmatic advertising, platform capabilities of The Trade Desk, company culture, and the structure and operations of the Client Services department.

After completing the training program, individuals will be assigned to an Account Coordinator or Trading Analyst position and placed into a client group to learn how to provide critical services for clients and focus on a specific book of business.

Cohort start date:
January and/or July 2026

Chicago, Detroit, Los Angeles, San Francisco, Denver and New York City

• Pursuing a bachelor’s degree from a four-year university with an expected graduation between Spring 2025 and Fall 2025. Related coursework in advertising, media, analytics, marketing, and/or data science preferred.
• Only students available to start full-time in January or July 2026 will be considered.
• Interest in technology and advertising with the ability to learn quickly.
• Ability to collaborate with others, communicate effectively both in writing and in person, project confidence while speaking in groups, and humbleness when learning from others.
• Ability to learn Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets.
• Outstanding analytical and problem-solving abilities with the ability to collaborate cross-functionally in a fast-paced work environment.
• Effective time management skills with the ability to prioritize and meet deadlines.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Base salary range for this role is 65,000 – 70,000 USD. The base salary range is a reasonable estimate of the base compensation and may differ based on factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through stock-based compensation grants. The Trade Desk also offers other compensation such as sales-based incentives and commissions.

Benefits include comprehensive healthcare, retirement benefits (401k with company match), disability coverage,…