Sea Logistics Operational Care Manager, Revenue Care

Sea Logistics Operational Care Manager, Revenue Care

Join to apply for the Sea Logistics Operational Care Manager, Revenue Care role at Kuehne+Nagel

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors.

• Lead and direct the Revenue Care team, including FSL Managers across territories, while ensuring a positive employee experience.
• Provide coaching, training, and support to develop team members’ careers and strengthen customer focus.
• Ensure financial productivity KPIs are consistently achieved or exceeded.
• Address disciplinary and performance issues promptly and appropriately.
• Drive transparency of FSL team performance toward branches and implement measures to improve branch satisfaction and confidence.
• Identify and resolve root causes of recurring inefficiencies.
• Ensure FSL memo codes are applied with the highest quality and in line with working instructions.
• Lead projects with measurable outcomes to improve FSL quality, timeliness, and productivity.
• Proactively inform stakeholders when revenues deviate materially from targets.
• Support the transition from CCLs to the OCC FSL team.
• Oversee daily FSL activities, including month‑end closing for accounts handled through OCC P&L.
• Foster collaboration across branches and strengthen confidence through clear performance metrics.
• Conduct monthly calls with area Finance Representatives to review open items such as deferrals.
• Ensure accurate monthly results through proper implementation.
• Continuously improve processes and practices to enhance efficiency and productivity.
• Maximize profit by avoiding unnecessary costs due to inaccurate payments or late invoicing.
• Minimize loss files through proactive analysis and mitigation of unexpected low gross profit.

• 4+ years of experience in sea logistics
• 1+ years of leadership experience managing a large team (preferred)
• 2+ years of experience in a finance‑focused role (preferred)
• Proven ability to manage, analyze, and execute on KPI metrics
• Strong understanding of accounting principles
• Demonstrated ability to delegate effectively and lead a team

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles.

Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Kuehne+Nagel participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. Employers can only use E‑Verify once you have accepted a job offer and completed the Form I‑9.

Logistics shapes everyday life – from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.

Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly…