Program Associate - Finance

Program Associate I - Finance

Location: Office of Finance, Risk Management Dept

Salary: $72,862 - $95,304

Reports To: Director, Risk Management

Bargaining Unit: OSAS

Benefits Eligible: Yes

Telecommuting Eligibility: Eligible for telecommuting up to 60% (three (3) days per week)

The Program Associate I – Property and Liability Claims Specialist position provides support to each school and department within the Detroit Public Schools Community District. The associate is responsible for analyzing and adjusting reported claims, to determine and quantify the District’s liability, and to support efforts to return affected facilities to operational condition. The associate ensures that any claim is resolved per industry standards, and in the best interest of the school district.

• Applicants must possess and provide evidence of a bachelor’s degree in business administration, or in a business discipline, from an accredited college or university.
• Applicants must have a minimum of five years of professional experience with an emphasis on insurance, insurance adjusting, and operations.
• Demonstrated time management skills to meet deadlines, as well as flexibility to adapt to changing priorities.
• Effective interpersonal and communication skills.
• Ability to work independently, prioritize multiple assignments and work with minimum supervision.
• Physical requirements will include extensive walking at claim sites.

• Apply a strong understanding of insurance concepts, claims adjusting and reporting, and the closure of claims in support of maintaining District properties.
• Process and report property and liability claims by assembling information to determine the District’s potential exposure.
• Examine claim forms, policies, and endorsements to determine compensability.
• Compile relevant information for each claim.
• Assign reserve values to claims, and monitor reserve accuracy.
• File insurance claims with agents, as applicable.
• Recommend claim settlements after determining compensability and exposure; recommend subrogation when appropriate, secure executive approval for offers to claimants; file settlements with regulatory agencies.
• Represent the Risk Management Department at internal claim round tables; discuss open files; review settlement offerings and file closures.
• Correspond with claimants or their representative, when appropriate.
• Recommend litigation when appropriate; attend and present evidence at legal proceedings on disputed matters, as required.
• Collaborate regarding disposal of salvaged assets.
• Provide loss data for reporting that includes the IBNR, School Infrastructure Data, Council of Great City Schools, and KPI.
• Manage audits, endorsements, site visits as ordered by the insurance company.
• Review lease, contract language, and MOUs, for the purpose of identifying risk of loss and exposure.
• Prepare/Request Certificates of Insurance for special district events.
• Prepare student travel report for insurance audit.
• Maintain a quality assurance program to support DPSCD Risk Management objectives and the consistent delivery of quality claims service.
• Maintain professional and technical knowledge through continuing education.
• Maintain integrity, clarity and confidentiality in all communications, interactions, and all facets of work.
• Willingness to go beyond to contribute to the success of a dynamic team committed to a new future for Detroit education.
• Fulfill other duties as assigned by departmental leadership.

Internal Applicants: Current employees do not need a new security clearance unless the new role requires a different type of criminal background check.

External Applicants: Those hired will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire.

Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered. Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) prior to hire.

It is the applicant's responsibility to provide all documentation (including copies) as requested. Applicants requesting assistance during the application process should contact the Office of Human Resources via e‑mail at [email protected] or phone at .

DPSCD does not discriminate based on race, color, national origin, sex, disability and/or religion. Contact the Civil Rights Coordinator for more information at  or detroitk
12.org/compliance.