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Senior SCCM Engineer/SCCM L3 Support
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-03-14
Listing for:
MetaRPO
Full Time
position Listed on 2026-03-14
Job specializations:
-
IT/Tech
Systems Engineer, IT Support
Job Description & How to Apply Below
Job Summary
We are seeking a Senior SCCM Engineer with strong experience in Microsoft Endpoint Configuration Manager (SCCM) to provide L3 support, infrastructure management, and solution design
. The ideal candidate should have deep expertise in SCCM architecture, troubleshooting complex issues, and implementing enterprise device management and patching solutions.
- Provide Level 3 (L3) support for SCCM infrastructure and deployments.
- Troubleshoot complex SCCM issues related to device management, patching, and software distribution
. - Design and implement SCCM architecture and solutions based on business requirements.
- Deploy, configure, and manage SCCM components including:
- Site Servers
- Distribution Points
- Management Points
- Monitor SCCM site components and services to ensure system availability and performance.
- Perform root cause analysis (RCA) for SCCM incidents and recurring issues.
- Participate in customer and internal stakeholder meetings representing the SCCM team.
- Coordinate with team members and assign tasks to junior resources when required.
- Identify opportunities for automation, optimization, and continuous improvement
. - Ensure compliance with patch management and endpoint security policies
. - Research and stay updated with latest End User Computing (EUC) technologies and trends
.
- Very deep understanding of SCCM architecture and concepts
- Strong expertise in:
- SCCM Device Management
- Patch Management
- Software Deployment
- Strong troubleshooting and root cause analysis skills
- Experience providing L3 support for SCCM infrastructure
- Experience with SCCM deployment, upgrades, and maintenance
- Experience with Microsoft Endpoint Manager / Intune
- Knowledge of Power Shell scripting for automation
- Experience in Windows OS management and enterprise device lifecycle
- Understanding of EUC technologies and endpoint security practices
- 7+ years of IT experience
- 4+ years of hands‑on SCCM experience
- Experience in large enterprise SCCM environments
- Knowledge of co‑management with Intune
- ITIL process knowledge
Position Requirements
10+ Years
work experience
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