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ServiceNow ITOM Architect
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-03-14
Listing for:
Smart IT Frame LLC
Part Time
position Listed on 2026-03-14
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Location:
Detroit, MI or Charlotte, NC (Hybrid role – 3 days/week)
Duration:
Long Term
Job Description:
Mandatory
Skills:
Service Now ITOM-Cloud Insights, Service Now ITOM-Discovery, Service Now ITOM-Governance, Service Now ITOM-Service Mapping
Key Responsibilities:
- ITOM Strategy Architecture Define and own the endtoend ITOM architecture Discovery Service Mapping Event Management aligning with business needs and Common Service Data Model CSDM
- CMDB Governance Lead CMDB architecture including Identification and Reconciliation Engine IRE rules data models and relationship frameworks to ensure data quality
- Implementation Leadership Drive handson design of MID Servers Discovery patterns probes sensors and credentials
- Integration Management Design complex integrations using Integration Hub RESTSOAP APIs and external tools
- Technical Governance Enforce development standards best practices and out of the box OOTB approach to minimize customizations
- Presales Consulting Support sales activities with scoping effort estimation and solution design
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