Principal Solutions Architect; Detroit, MI

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for all. We achieve this through our world‑class culture, generous benefits and by delivering cutting‑edge technology solutions for our clients.

The Consulting Solutions Architecture Team is a pre‑sales overlay team with various domain experts who work with the core WWT Account Teams to provide domain expertise and technical alignment across our largest customers within the Heartland Area. Come join WWT today! We are looking for a Consulting Solutions Architect to join our Consulting Solutions Architecture Team.

As a Consulting Solutions Architect (CSA), you’ll partner with your sales counterparts and consulting systems engineers to lead the enterprise networking strategy for Fortune 500 customers across the Heartland Area. You’ll work across technologies like datacenter networking, campus networking, wireless, SD‑WAN, SASE/SSE, and AI networking solutions. You’ll also have full access to WWT’s Advanced Technology Center (ATC), a hands‑on lab environment that supports demos, POCs, workshops, and personal development.

The Principal Solutions Architect is a high‑impact, customer‑facing technical sales leader recognized across WWT and with customers as an innovator and leader in architecture and technology domains. This role operates as the strategic architect who:

• Leads must‑win, complex opportunities across a region or segment.
• Connects customer business strategy to multi‑domain WWT architectures and services.
• Drives field enablement and innovation through WWT’s ATC lab environment and thought leadership at scale.

The PSA is expected to be a top performer in the engineering organization, highly visible with customers, OEM partners and internal leaders, and a force multiplier for CSEs and CSAs in the field.

• Serve as the primary architectural leader on strategic accounts and high‑value pursuits within the region, in tight partnership with client directors, account managers, CSE leadership, and CSAs.
• Regularly consult with customer IT and business stakeholders on solution lifecycle (strategy, design, deployment, operations, and evolution) to maintain deep understanding of their needs and constraints.
• Lead C‑level and senior executive workshops, briefings, and whiteboard sessions that clearly tie architectures to business outcomes, risk posture, and financial impact.
• Provide technical and business value consulting in “must‑win” situations, shaping win strategies, competitive differentiation, and overall solution approach.

• Demonstrate technical mastery across multiple domains (e.g., cloud, networking, security, digital, data/AI) and integrate them into end‑to‑end architectures that align with customer strategy.
• Lead or oversee discovery workshops, conceptual/high‑level designs, and solution roadmaps for complex multi‑domain opportunities, ensuring architectural integrity and clear business value.
• Translate customer strategy into actionable solution blueprints, bill‑of‑materials guidance, and services scopes, coordinating with specialty practices, services, and delivery teams.

• Be recognized as a thought leader within the Field Engineering organization and with customers, shaping how they adopt, operationalize, and get value from WWT solutions across multiple domains.
• Create and share practical, reusable content for field teams and customers (e.g., playbooks, POV decks, reference architectures, customer stories) that codify best practices and patterns from real engagements.
• Lead customer‑centric innovation forums (executive briefings, roadmap sessions, co‑innovation workshops) and selectively represent WWT Field Engineering at conferences and…