Learning & Development Senior Specialist - Dealer Trainer; Auto

Position: Learning & Development Senior Specialist - Dealer Trainer (Auto Experience Required)
General information

Career area

Sales Support

Work Location(s)

WFH - Alabama, AL, WFH - Alaska, AK, WFH - Arizona, AZ, WFH - Arkansas, AR, WFH - California, CA, WFH - Colorado, CO, WFH - Connecticut, CT, WFH - Delaware, DE, WFH - District of Columbia, DC, WFH - Florida, FL, WFH - Georgia, GA, WFH - Hawaii, HI, WFH - Idaho, , WFH - Illinois, IL, WFH - Indiana, IN, WFH - Iowa, IA, WFH - Kansas, KS, WFH - Kentucky, KY, WFH - Louisiana, LA, WFH - Maine, ME, WFH - Maryland, MD, WFH - Massachusetts, MA, WFH - Michigan, MI, WFH - Minnesota, MN, WFH - Mississippi, MS, WFH - Missouri, MO, WFH - Montana, MT, WFH - Nebraska, NE, WFH - Nevada, NV, WFH - New Hampshire, NH, WFH - New Jersey, NJ, WFH - New Mexico, NM, WFH - New York, NY, WFH - North Carolina, NC, WFH - North Dakota, ND, WFH - Ohio, OH, WFH - Oklahoma, OK, WFH - Oregon, OR, WFH - Pennsylvania, PA, WFH - Rhode Island, RI, WFH - South Carolina, SC, WFH - Tennessee, TN, WFH - Texas, TX, WFH - Utah, UT, WFH - Vermont, VT, WFH - Virginia, VA, WFH - Washington, WA, WFH - West Virginia, WV, WFH - Wisconsin, WI, WFH - Wyoming, WY

Remote?

Yes

#

21757

Posted Date

02-23-26

Anticipated Final date to receive applications

03-02-26

Working time

Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion.

From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Work Schedule:

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

This role is remote in any of the 50 states. However, if you live near an Ally office, expectation is a hybrid role - 3 days in office / 2 days remote.

The Ally Auto Dealer Training Team/Ally Academy supports Ally's core Auto Finance business by providing virtual and in-person instructor-led training to our dealer customers nationwide. We are seeking an automotive professional to join our team as an L&D Senior Specialist. This individual will be responsible for facilitating training for retail automobile dealers on all topics related to dealership operations, ranging from Variable and Fixed Ops management training, compliance training, sales & lease training, etc.

and will have experience in the automotive retail environment. The L&D Senior Specialist will also facilitate and execute learning experiences in support of building Ally employee dealer customer acumen and will observe and coach Auto L&D facilitators to ensure the ongoing development and success of our team.

The right candidate must be willing to travel extensively, must be tech savvy, and must be willing and able to work with dealers and internal matrix partners to identify and support needs for training.

The Work Itself

* Participate in Train the Trainer (T3) events to learn and understand how to deliver each course

* Manage logistics regarding training events ranging from travel to classroom supplies, room setup, pre & post communications, etc.

* Facilitate Ally Academy Training Courses effectively and within established guidelines

* Leverage Zoom, PowerPoint, Turning Technologies, Salesforce, Teams, and other technologies to facilitate training and document training information/statistics

* Manage time/calendar to support overall objectives, while maintaining schedule to keep up with supporting tasks when not facilitating

* Maintain 95%+ Top 2 Box Survey Results from End-of-Course Surveys

* Function as a SME during development of new courses or adjustments to existing material

* Evaluate course effectiveness through end of course evaluations, participant comprehension, and operational metrics, recommending necessary content revisions

* Network internally with matrix teams and externally with dealer customer to identify opportunities/needs for training

* Attend matrix meetings to stay in touch and align with their needs

* Work within the team to support the business and overall objectives

* Align with Ally's culture, core values, and manage risk appropriately

The Skills You Bring

Minimum Qualifications

* 3+ years of experience

* HS Diploma or GED Equivalent

Preferred Qualifications

* 5+ years retail automotive experience including extensive experience with dealership financials and financial reports

*…