Network Field Engineer

Infosys is seeking a Field Network Engineer. This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty;

be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

• Candidate must be located within Detroit, MI or be willing to relocate to the location. This position may require travel in the US.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience.
• Experience in configuration, Installation, and Maintenance of multi-disciplinary technological communication network topologies such as wireless mesh nodes and gateways, cellular routers, sub‑GHz 900MHz AMI (advanced metering infrastructure) CPE (customer premises equipment), Wimax SMs (subscriber module radios), P2P (point‑to‑point) microwave radios/APs (access points) and long haul CWDM/DWDM Ciena 6500 based optical backbone networking platform.
• Experience in configuration, Installation, and Maintenance of all Tropos Wireless Mesh devices. Supports AMI, Pole Tops, Smart Grid Communications.
• Experience in configuration, Installation, and Maintenance of cellular Digi Gateways.
• Experience in Installation and Operational support for all LAN/WAN physical links (including both trunked and wireless layers 1‑4 links) including after‑hours support for critical sites.
• Experience in Installation and Operational Support for all Cisco 802.11 Wireless Access Points.
• Provide Installation and Operational support for all Network Projects and Hardware at DDC and ADC including copper and fiber cabling/patch/diagnosis.
• Provide Installation, Maintenance, and Operational support for various communications equipment. Includes 900MHz AMI smart mesh end points, Wimax, Microwave, Tropos mesh radio nodes/gateways, Cisco carrier grade routers and switches, peripheral devices, and related infrastructure.
• Provide Installation, Maintenance, and Operational support.
• Expert level usage and administration of industry standard GUI based tools such as Service Now & Microsoft Sharepoint.
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

• Excellent communication and interpersonal skills.
• Ability to interact with customers, cross functional team members and lead governance meetings.
• Ability to coordinate with offshore team (India).
• Project management, planning, reporting, coordination & efficient time management.
• Proactive work nature.
• Team player.
• Work with multiple vendor partners and cross functional teams.
• Willing to work on global delivery models with flexible working hours/24/7 On Call Support operational commitment.
• Willing to dispatch to the field & work on utility/IT site locations in the field.
• Exposure to electrical SCADA and IC​S (Industrial Control System).
• Daily reporting to the team and management.
• Ability to prioritize & maintain multiple, concurrent work items on a consistent basis.
• Technical investigative & root cause analysis skills/techniques for chronic/repetitive network issues.
• Demonstrate technical problem‑solving skills on a consistent, regular basis.
• Automation ideas and implementation.
• Installation, Maintenance, and Operational Support for large scale utility stations, sub‑stations and network hub sites involving carrier grade Cisco switches/routers, wireless nodes and RTUs (remote terminal units).
• Provide Installation, Maintenance, and Operational support for all field network equipment.
• Flexible &…