Website Administrator

Department :
Marketing

Classification :
Full-time, Non-exempt

Work Schedule :
Monday-Friday (some weekends/evenings may be required, in accordance with the performance schedule). Position can be fully remote, in-office, or hybrid.

How to Apply :
Qualified applicants should submit their resume and cover letter to employment. Please include how you learned of this position.

The Web Administrator will manage the web environment design, deployment, content updates, and maintenance activities in conjunction with our website vendors. They will also collaborate with all Detroit Opera (DO) departments to discuss, analyze, and resolve usability issues. This position reports to the Director of Marketing.

• Maintain the main Detroit Opera website and the Detroit Opera House microsite in collaboration with web developers and all DO departments by making necessary updates to copy, images, digital content, event pages, etc.
• Review web content, links, and design; provide necessary updates and enhancements in a timely manner.
• Monitor site security as needed; report suspected or actual security breaches and denial of service attacks to appropriate staff.
• Identify useful site performance metrics; collect, track, record, compile, analyze, and report site usage data, primarily through Google Analytics.
• Create a variety of tracking pixels and URL destinations for marketing purposes.
• Conduct testing and analysis to assess usability and effectiveness of sites; recommend improvements based on analysis.
• Discuss, analyze, review, and resolve usability issues in conjunction with web development teams; communicate with site visitors and users regarding site updates, anticipated and unanticipated downtime, and resolution of bugs and outages.
• Maintain knowledge and expertise in web design and development; participate in professional conferences, workshops, and groups.
• Perform other related duties as assigned.

• Thorough understanding of website design and administration.
• Strong analytical and problem-solving skills.
• Strong verbal and written, communication, and independent decision-making skills.
• Excellent organizational skills and attention to detail.
• Fluency with markup and programming languages including HTML, XML, Java, and CSS. Our current websites are Word Press.
• Proficient with Microsoft Office Suite, Adobe Creative Suite, and other related software.
• Proficient in Google Analytics.

• Associate’s degree or two years of vocational school required;
  Bachelor’s degree in Computer Science, Business, Web Development, or related field preferred.
• At least three years of related experience with websites is highly preferred.

• Prolonged periods sitting at a desk and working on a computer.