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HelpDesk/Support Technical Support IT Support

Education IT Support Specialist

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: Jobs via Dice
Full Time position
Listed on 2026-01-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading IT services firm based in Michigan is seeking a Technical Client Service Specialist to provide first-level support for technical requests. This role involves diagnosing and resolving IT issues, assisting users, and documenting service requests. The ideal candidate will have a Bachelor's degree in IT, strong technical skills, and at least three years of help desk experience. Proficiency in customer service, along with CompTIA A+ or similar certifications, is preferred.

This role supports a fast-paced educational environment and requires reliable transportation for site visits.
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