Helpdesk/Technical Support Detroit, MI; Onsite Position Spanish
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-01-25
Listing for:
Jobs via Dice
Full Time
position Listed on 2026-01-25
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Overview
Dice is the leading career destination for tech experts at every stage of their careers. Our client, HCL Global Systems, is seeking the following. Apply via Dice today!
Qualifications- Experience in a technical support or help desk role, preferably in an educational environment.
- Basic knowledge of Windows and macOS operating systems.
- Experience with remote desktop tools, call management and helpdesk software.
- Strong technical skills and certifications (e.g., in networking, applications, Microsoft Office, troubleshooting, ITSM Tools, Incident documenting etc.)
- Must-have:
Solid customer service experience (phone-based support preferred) - CompTIA A+, Microsoft Certified:
Fundamentals or equivalent certifications preferred. - Bi-lingual Spanish speaking candidates heavily preferred.
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