Manhattan Technical Analyst

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In this role, you will conduct and document detailed project feasibility assessments using requirement gathering techniques, business case development and analysis as well as detailed business requirements documentation. You will solicit business users and stakeholders to complete moderately complex business requirements and assist Quality Assurance with the design and execution of test strategies. You are responsible for maintaining detailed knowledge of the business current technology and infrastructure.

You will complete routine business impact analysis and document business flow of current and future state to serve as a resource on specific business functions, products, etc. You will facilitate working sessions and collaborate closely with both IT and business stakeholders to ensure that requirements are captured thoroughly, accurately, and with the necessary level of detail. You’ll work alongside senior analysts and provide support for quality assurance activities, release coordination, and reporting.

This position works with autonomy and discretion.

• Serve as the technical subject matter expert for Manhattan Associates Warehouse Management, Demand Forecasting and Transportation Management applications.
• Collaborate with business stakeholders to gather requirements and translate them into functional and technical specifications.
• Configure and customize Manhattan applications to meet business needs.
• Manage multiple medium complexity scale projects, including interviewing partner areas, business users, business subject matter experts and IT to further refine system effectiveness.
• Ensure completeness of business analysis that includes business requirement walk-throughs, adjustments and stakeholder sign-off.
• Display and utilize business acumen and awareness in order to understand and align with business needs.
• Communicate with business users on system productivity, analysis of business system process flows, to assess impact on systems and ongoing reports.
• Provide periodic analysis of business requirements, process flows, interaction between groups and stakeholders and status of deliverables.
• Support testing efforts including unit, system, integration, and user acceptance testing.
• Provide training and support to end-users and cross teams.
• Stay current with Manhattan Associates product updates and industry best practices.
• Collaborate and share information with other Business Analysts and teams in sharing information and direction between teams.

• Bachelor’s degree in computer science, Information Systems, Engineering, or related field.
• Minimum three (3) years technical analyst experience in one or more of the following:
  Manhattan Active Warehouse Management (MAWM), Manhattan Demand Forecasting and Inventory Optimization (DFIO), Manhattan Active Transportation Management (MATM).
• Demonstrated expertise in configuring and implementing Manhattan Warehouse Management System (WMS) solutions, including modules such as Labor Management and Supply Chain Intelligence (SCI) Reporting.
• Proven experience in label design and generation, specifically utilizing Mark Magic or similar labeling tools.
• Hands‑on experience in developing and deploying custom extensions using Manhattan Pro Active platform.
• Strong understanding of supply chain processes and warehouse operations.
• Proficiency SQL, Java, XML, and scripting languages.
• Experience with integration tools and middleware (e.g., Biztalk, Mule Soft, Dell Boomi, IBM Sterling).
• Familiarity with ERP systems (e.g., Oracle, Workday) is a plus.

• Minimum of three (3) years combined development lifecycle experience, creation and execution of test experience, and writing functional design specifications.
• Prior experience with RDMS, SQL, data mapping, writing test plans and test cases and working knowledge of SDLC Project methodologies.
• Evidence of ability to build relationships, work on a team and be supportive of team members.
• Demonstrated ability to be collaborative, and communicate clearly and effectively, both verbally and in…