Field Solutions Engineer

Field Solutions Engineer

City:
Detroit

State/Province:
Michigan

Country:
United States

Department: PROFESSIONAL SERVICES

Date:
Thursday, October 30, 2025

Working time:
Full-time

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Job Level: Specialist

Job Type: Experienced

Job Field: PROFESSIONAL SERVICES

Seniority Level: Mid-Senior Level

Currency: USD – United States – US

Annual Base Salary Minimum: 91,800

Annual Base Salary Maximum: 183,600

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centered and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce.

From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at

The Field Solutions Engineer (FSE) is a client-facing technology generalist who takes a consultative approach to identifying, developing, and delivering solutions. This individual will work closely with account teams and clients to align data center, edge, core, cloud, and security technologies with business objectives, driving tangible value and outcomes.

• Partner with Client Executives and extended teams to strategically build and expand assigned territory.
• Engage with multiple levels of client contacts—including CIOs, CTOs, IT Directors, Application Managers, and technical administrators—to identify business needs and technical requirements.
• Build deep, trusted relationships with clients and serve as the technical owner of those relationships.
• Develop strong connections with local technology communities, manufacturers, and Xerox OEM partners to establish credibility and expand market influence.
• Translate business challenges into tailored technology solutions that deliver measurable business benefits.
• Drive account retention and expand relationships across multiple lines of business in existing accounts.
• Effectively present solutions to both technical and non-technical stakeholders, articulating clear business value.
• Provide technical leadership to ensure Xerox-recommended enterprise solutions are comprehensive, meet client expectations, and align with business strategies.
• Support Client Executives with ROI/TCO models and proposal development using standard frameworks.
• Participate in client meetings as a technical subject matter expert.
• Manage the full sales cycle for infrastructure solutions, including qualification, forecasting, design, and close.
• Achieve and exceed infrastructure solutions sales quota within assigned territory.
• Oversee pipeline and opportunity management with a disciplined sales approach.
• Deliver an exceptional client experience that reflects Xerox’s standards of excellence.
• Educate and enable sales teams on infrastructure solutions, product positioning, and value messaging.
• Stay current with emerging technologies, market trends, and client adoption patterns to remain a trusted advisor.

• Passion for technology with strong business acumen.
• Highly organized with excellent sales and consultative skills.
• Ability to translate complex business challenges into practical technical solutions.
• Skilled at simplifying and communicating technical concepts for non-technical audiences.
• Strong problem-solving abilities and resourcefulness in complex selling situations.
• Proven experience in services sales or service attach.
• Broad technical background (10 years) across Modern-work; edge, compute, storage, and cloud infrastructure; BC/DR and Security.
• Demonstrated success building strong relationships with clients and vendor partners.
• Exceptional communication, presentation, and listening skills.
• Ability to lead cross-functional teams and manage multiple opportunities simultaneously.
• History of delivering consultative solutions with measurable impact.
• Experience…