Technical Business Analyst

This range is provided by ITC Infotech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$50,000.00/yr - $60,000.00/yr

Technical Business Analyst

The Technical Business Analyst will be responsible for implementing product enhancements and providing production support for 1:1 Messaging. This includes triaging incidents, managing change requests, supporting tasks, and performing data analysis related to production support.

• Support data-driven products, including working with inbound/outbound datasets, file schedules, monitoring, databases, and updating business requirement documentation.
• Write and optimize SQL queries (minimum 3 years of experience).
• Work with cloud data platforms such as Azure SQL DB, GCP Cloud SQL, AWS Amazon RDS, and/or Databricks.
• Analyze complex datasets and derive actionable insights.
• Understand the Software Development Lifecycle (SDLC) and methodologies like Agile or Scrum.
• Solve complex technical issues with strong problem‑solving skills.
• Create detailed technical documentation and reports.
• Communicate effectively with both technical and non‑technical stakeholders.
• Use project management tools such as Jira.
• Demonstrate strong organizational skills and attention to detail.
• Work independently as well as collaboratively within a team.

• 3–5 years of relevant experience.
• Minimum 3 years of experience writing SQL queries.
• Experience gathering and documenting requirements.
• Experience with Databricks environment (preferred).

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

ITC Infotech is committed to providing veteran employment opportunities to our service men and women.

Associate

Full-time

Information Technology

IT Services and IT Consulting