Room Attendant

Shinola Hotel is seeking a Room Attendant to create timeless memories and quality experiences for guests and associates alike.

Shinola, originally a watch company, has evolved into a luxury brand that transforms Detroit’s spaces and experiences. Born in Detroit, the team is committed to building upon the city’s history and creating thoughtfully designed spaces. Join the team at Shinola Detroit to experience artful hospitality at our boutique hotel.

Sage Hospitality Group is proud to create excellence in everything we do, empowering employees to make positive impacts on communities, provide genuine service, and build lasting relationships with guests.

• Retrieve items from shelves and storerooms; set up cleaning cart with supplies, maintaining carts and storerooms in a clean and orderly manner.
• Clean and wipe windows, doors, walls, closets, fixtures in rooms, public areas, and hallways, using ladders or stools as needed.
• Wash shower walls and tubs, clean toilets, stall walls, exposed pipes, mirrors, sinks, and walls to ensure sanitary restrooms.
• Replace towels, soaps, room amenities; restock literature removed or damaged by previous guests.
• Wash all hard floor areas (linoleum, tile) by hand to remove dirt.
• Dust and polish all furniture, fixtures, wall hangings, vents, and ceiling corners.
• Strip bed of linen; remake with fresh linens; replace soiled items; lift mattresses to check for soil.
• Check closet for cleanliness; wipe door, handle, shelves; restock supplies.
• Vacuum rooms, public areas, and hallways, operating vacuums weighing up to 25 lb.; move heavy furniture to vacuum entire area.
• Inspect door and window locks; alert management to unsecured or unsafe situations.
• Inspect room equipment (TV, lights, faucets, radios); report deficiencies to Executive Housekeeper.
• Secure and maintain custody of equipment, keys, and supplies at all times.
• Maintain a friendly, cheerful, and courteous demeanor at all times.
• Perform other duties as assigned, requested or deemed necessary by management.

No formal education or training required.

None required.

• Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
• Understand and follow verbal or written instructions; communicate verbally and in writing.

• Lift up to 50 lb continually during a shift.
• Push, pull, and move levers, equipment, and furniture during a shift.
• Work with arms raised above the head throughout a shift.
• Maneuver fully loaded maid cart (up to 50 lb.) through hallways and into/out of closets all day.
• Identify minute debris and dirt in poorly lit areas; read written instructions and computer print-outs.

• Prolonged strenuous physical activity in an indoor, climate-controlled environment.
• Excessive heat and humidity in laundry area during 95 % of shift.
• Medical, dental, and vision insurance.
• Eligibility to participate in the company’s 401(k) program with employer matching.
• Health savings and flexible spending accounts.
• Basic Life and AD&DD insurance.
• Employee Assistance Program.
• Great discounts on hotels, restaurants, and more.
• Eligibility to participate in the Employee Referral Bonus Program (up to $1,000 per referral).

Entry level

Full-time

Management and Manufacturing

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