Event Set-Up Supervisor, Department at Hudson's

Event Set-Up Supervisor, The Department at Hudson's

Department: The Department 800431

Employment Type: Full Time

Location: The Department

Reporting To: Alyssa Pinson

The Event Set-Up Supervisor will be successful when:

• The Department at Hudson’s private events are flawlessly executed, with top-notch event room sets that meet the gold standard for Detroit's premier venue.
• They establish operational excellence by overseeing the seamless set-up and break-down of all functions, ensuring every room is "show ready" at all times.
• Success is defined by leading a polished team by example, maintaining meticulous cleanliness and maintenance standards across all event, work, and storage areas.

• Oversee all function set-up and break-down, ensuring rigorous adherence to service standards and operating procedures.
• Inspect work areas, event rooms, and storage areas consistently for organization, cleanliness and maintenance to reflect premium brand expectations.
• Lead by example in all areas including punctuality, appearance, and work quality, acting as a brand ambassador for Continental.
• Review BEOs daily, weekly, and monthly to anticipate event needs and coordinate complex logistics for various meeting and social sets.
• Communicate professionally with clients, resolving concerns or last-minute changes quickly and efficiently to ensure a seamless experience.
• Set the next shift up for success by managing houseperson "pass-ons" and information packets to ensure operational continuity.
• Manage event equipment and storage, ensuring all furniture and tools are stored properly in accordance with fire codes and safety regulations.
• Drive financial impact by leading quarterly equipment inventories and monitoring the proper storage and transport of furniture to minimize damage.
• Collaborate across departments, working with Stewarding on cleaning supplies and assisting servers or bartenders when requested by management.
• Step into leadership duties in the absence of an Event Manager, ensuring the team remains focused, productive, and committed to excellence.

• Ensure every event space is transformed into a world-class environment through expert knowledge of diverse room sets and creative configurations.
• Maintain "show ready" status for all unused rooms, ensuring the venue is always prepared for potential client walkthroughs.

• Act as a catalyst for continuous improvement by providing unique and creative ideas to enhance meeting and social experiences.
• Coordinate weekly linen orders and supply needs to prevent service interruptions during high-volume event cycles.

• Participate in and occasionally lead pre-shift meetings to review event briefings, timing, and specific client expectations.
• Mentor the houseperson team, fostering a creative and collaborative environment where everyone is committed to the "Delight our Guest" mission.

• An integral team member with elevated knowledge of banquet and event operations who consistently delivers flawless results.
• A polished professional who is comfortable working in a dynamic, high‑pressure event venue environment.
• A collaborative problem solver who thrives while building relationships and seeks open, honest communication.
• A dedicated leader willing to "roll up your sleeves" to support the team and ensure world‑class hospitality.
• A meticulous organizer who anticipates needs and values the importance of details in creating a premium guest experience.

• Must be 18 years or older.
• Highly motivated, self‑directed, and results driven.
• Ability to work a flexible schedule, including evenings and weekends based on event needs.

Physical Demands:
The physical demands for this position include standing for long periods of time, bending, and heavy lifting. These physical requirements may be accomplished with or without reasonable accommodation.

We offer a range of benefits for eligible team members, including:

• Health Coverage – Medical, Dental and Vision
• Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
• 401(k)
• Paid Time Off
• Wellness Programs
• Additional Perks

Continental is an Equal Opportunity Employer.