Service Coordinator

Overview

Presbyterian Villages of Michigan, a senior living community and services faith-based non-profit organization, invites a dynamic individual to join our team as Full Time Service Coordinator at Oakman Manor and Harmony Manor, both located in Detroit, MI. The combination of these 2 part time positions equate to a full time role. In addition to joining an organization with a mission focused on creating new possibilities.

Employees have early access to earned wages daily through Pay Activ, generous paid time off, dental, vision, and ancillary benefit opportunities.

• The Service Coordinator assumes responsibility for coordinating programs and services to help residents maintain a good quality of life and age in place.
• Assisting in assessing and identifying resident and family needs and outside resources to meet those needs.
• Areas of assistance may include physical, mental, psychological and/or social as it relates to aging and moving in/moving out.
• Responsible for networking with community organizations and seeking affordable and new services to offer residents.
• Initiates and completes psychosocial assessments, interviewing patients, families and others in order to evaluate current condition and identify current or potential adjustments.
• Provides general case management (and referral services) and maintains complete and updated resident files. Monitor and manage supportive services where necessary.
• Coordinates services for optimal living (i.e., aging in place and wellness philosophies).
• Completes Care Plans/Quarterly Monitoring with residents needing referrals and follows up on all services at and after implementation.
• Submits Semi-Annual Performance Reports to HUD in order to maintain funding for the Service Coordination program at the property.
• Engage all residents to identify areas of need, and make necessary referrals. Organize and promote resident involvement in on and off-site programs.
• Assists in the coordination of home care services to enable independent living and aging in place. Including development of a Resource Directory that include a list of service providers. Continually educates residents (and staff) on a variety of matters including service availability, application procedures, resident rights, health/safety/fitness, issues relating to aging etc.
• Coordinates counseling, occasional visits from a nurse, preventative health screening/wellness and legal advocacy.

• Minimum associate's degree or equivalent in social work, psychology, or gerontology preferred.

• Two or more years of experience in social service delivery with the elderly and/or family population is a plus.
• Demonstrated working knowledge of supportive services and other resources in the area served by the project.
• Demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served.

• Good communication, comprehension and interpersonal skills.
• Working knowledge of Windows, Microsoft Office Suite, and resident software data systems (AASC online, Care Guide, Real Page, One Site, or similar related systems, etc.)