Admissions Assistant-Acute- Weekend Rotation

Qualifications or

Skills Required:

Bachelors Degree is preferred:
Social Services field is a plus, one more year's experience in Behavioral Health Preferred.

• Greet and search new patients and those transporting patients upon arrival.
• Responsible for clerical duties such as managing paperwork, handling data entry, engaging with insurance companies over claims, and answering phones.
• Complete the paperwork necessary to admit the patient to the assigned program and explain forms prior to patient signing, notify the clinical lead of the patient s arrival, and escort the patient and documentation to the appropriate location within the facility.
• Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.
• Ensure all required patient information is received and processed and necessary appointments are made with the proper behavioral or medical health personnel.
• Demonstrate a positive, empathetic, and professional attitude toward customers always.
• When a patient s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
  • Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
• Ensure the well-being of patients and provide a positive, supportive, and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
• Document timely, accurate, and appropriate clinical information in patients  medical records and inpatient registration or other technology systems.
• Assist in providing a safe, secure, clean and, comfortable environment for patients, significant others and, staff.
  • Interact routinely with patients, observe behaviors, and communicate significant observations to admissions staff.
• Obtain patient s vital signs, height, and weight as assigned and document in the patient record.
• Engage patients in activities and interactions designed to encourage the achievement of the treatment goals.
• Assist incoming patients/family members with contraband searches, and itemizing belongings and valuables when needed.
• Complete and maintain required documentation.
• Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
  • May provide transportation for the patient, or coordinate transportation with an appropriate staff member.
• Recognize that patient safety is a top priority.
• Data Entry;

Perform other functions and tasks as assigned