Community Recovery Coach-Emergency Department--Days-Detroit

Overview

General Summary The Community Recovery Coach is an integral part of the team that conducts outreach and engagement to survivors of an opioid overdose after discharge and referral from the emergency department. This Peer Recovery Coach (PRC) provides non-clinical services to aid patients in establishing recovery and reducing the risk of a subsequent overdose. The Community Recovery Coach will assist in completing referrals to recovery support and substance use treatment services and develop service plans to promote successful linkage to referred services.

Services are primarily provided in our community EDs and via telephonic follow up to assure successful continuity in care.

• Conduct screenings to understand the patient’s history of drug and/or alcohol use, treatment history, social service and other recovery support needs, and motivation to change behavior.
• Facilitate the patient’s readiness for change and use motivational interviewing techniques and other communication skills to support and encourage the patient to plan for reduction or elimination of drug and alcohol use.
• Assist patients in setting personal recovery goals.
• Work with the healthcare team and patient to identify community supports and treatment services to promote recovery.
• Support patients and families to understand how to access community resources.
• Assist patients in linking to community supports and treatment services, including helping secure transportation and other resources.
• Act as a peer support after the patient is discharged from the hospital. This involves phone engagement with patients in various community settings.
• Provide family members with recovery support materials.
• Provide education on risks of overdose and ensure that patient and significant others have naloxone and are trained to use it.
• Complete required reports and other necessary documentation accurately.

• High school diploma or G.E.D. required.
• Must be able to read, interpret documents and write routine reports.
• Basic computer skills required.
• Must possess excellent listening, verbal and written communication skills.
• Demonstrated ability to work with detailed information.
• Strong interpersonal skills in order to effectively communicate with patients and health professionals.
• Must be able to demonstrate patience and tact when dealing with patients, families, and other staff, to integrate Continuous Quality Improvement principles for service and organization work improvements.
• Ability to work with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to change, to develop collaborative relationships with physicians, families, patients, interdisciplinary team and other community agencies.
• Must have a willingness to learn and acquire new skills.

• Michigan Department of Health and Human Services (MDHHS) Certified Peer Recovery Coach (CPRC), or equivalent from organizations such as Michigan Certification Board for Addiction Professions (MCBAP), or agencies affiliated and approved to provide Peer Recovery Coach Training accepted by MDHHS.

• Organization:
  Henry Ford Hospital - Detroit Main Campus
• Department:
  Emergency Dept.
  
  - Support
• Shift: Day Job
• Union Code:
  Not Applicable