Customer Engineer

Our customer's success depends on our ability to solve their technical
challenges and provide interconnect solutions. We value our relationships with
these companies and depend on our Sales and Field Applications Engineering Teams
to foster this ongoing partnership. As a Customer Engineer you will interface
with our customers, internal product development, product marketing, and sales
teams, performing as an extension of Basics BU engineering team.

RESPONSIBILITIES:

Work with customers to develop solutions that address their needs and
satisfy the technical requirements
Accurately access customer's needs, matching them with current products or
propose modifications to current products and/or propose new product concepts
for further development
Product knowledge - Ability to provide the best solution and to
design/models (3D) it in accordance with industrialization capabilities
Create technical presentations to propose concepts, present solutions to the
customers
Lead internal design reviews and the product development meeting with the
customers
Proficient in internal systems:
Windchill, product configurators, Creo etc.
Provide key engineering documents: drawings, product specifications, lab
test results, DFMEA etc.
Know engineering capabilities (BU, ACS…)
Engage product engineer, CAE engineer, process engineer and all relevant
project teams members when needed to support; facilitate lab testing to support
design proposals
Help devise strategies to differentiate our products and solutions from our
competitors, propose technical product improvements
Develop a trusted adviser relationship with engineering teams of key
customers
Lead and/or participate in new product Voice of Customer activity
Fill patents
Prototypes design
Guarantee deliverables on time
Some travel required.

Amphenol is results driven company that allows its employees a large degree of
freedom to achieve pre-defined goals. It is a flexible working environment, yet
we expect hard work, commitment, and results in return. The role of Customer
Engineer gives an excellent insight into the Sales, Marketing and Product &
Process Development functions of the organization.

SKILLS:

Excellent verbal and written communication skills - ability to communicate
within a Global organization to technical and non-technical audiences and at
various levels of the organization
Strong organization and presentation skills, be organized, methodical and
rigorous
Team player, critical mind, synthesis and analysis abilities
High level customer service and ability to build relationships with
customers
Microsoft Office Products
3D modeling and Product Data Management