Customer Applications Engineer; Interconnect Solutions

RESPONSIBILITIES

• Work with customers to develop solutions that address their needs and satisfy the technical requirements
• Accurately access customer's needs, matching them with current products or propose modifications to current products and/or propose new product concepts for further development
• Product knowledge – Ability to provide the best solution and to design/models (3D) it in accordance with industrialization capabilities
• Create technical presentations to propose concepts, present solutions to the customers
• Lead internal design reviews and the product development meeting with the customers
• Proficient in internal systems:
  Windchill, product configurators, Creo etc.
• Provide key engineering documents: drawings, product specifications, lab test results, DFMEA etc.
• Know engineering capabilities (BU, ACS…)
• Engage product engineer, CAE engineer, process engineer and all relevant project teams members when needed to support; facilitate lab testing to support design proposals
• Help devise strategies to differentiate our products and solutions from our competitors, propose technical product improvements
• Develop a trusted adviser relationship with engineering teams of key customers
• Lead and/or participate in new product Voice of Customer activity
• Fill patents
• Prototypes design
• Guarantee deliverables on time
• Some travel required.

Amphenol is results driven company that allows its employees a large degree of freedom to achieve pre-defined goals. It is a flexible working environment, yet we expect hard work, commitment, and results in return. The role of Customer Engineer gives an excellent insight into the Sales, Marketing and Product & Process Development functions of the organization.

• Excellent verbal and written communication skills – ability to communicate within a Global organization to technical and non-technical audiences and at various levels of the organization
• Strong organization and presentation skills, be organized, methodical and rigorous
• Team player, critical mind, synthesis and analysis abilities
• High level customer service and ability to build relationships with customers
• Microsoft Office Products
• 3D modeling and Product Data Management