Technical Service Representative - Automotive Coatings

As a Technical Service Representative - Automotive Coatings
, you will represent PPG at customer facilities ensuring automotive coatings meet customer satisfaction by providing technical service on a wide range of products and application techniques. You will provide sales support to maintain and expand business at existing accounts and effective start-up of new products. You will provide paint application technical service/support for our GM account and sit on-site.

• Support the ongoing activities of onsite PPG customer team at automotive production facilities by communicating cross-functionally to understand customer concerns, collecting data, and taking appropriate actions to help resolve customer issues.
• Record weekly inventories and communicate status both externally and internally.
• Perform required tests for material and process systems, and prepare technical reports for customers.
• Provide resolutions to customer inquiries, application process monitoring, inventory monitoring, material ordering, and hands‑on support, generating reports as necessary.
• Participate in weekly soar with technical experts to review site projects and activity.
• Engage daily with customers to provide feedback from collected data; answer questions and provide recommendations as needed.
• Use PPG digital tools to capture critical data and facilitate problem solving.
• Support any special projects, as needed.
• Provide sales support to maintain and expand business, and ensure effective start‑up of new products.

• HS diploma or equivalent required.
• 3+ years of field experience with multiple industrial coating technologies including water‑borne base coat/clear coat systems, OEM paint approval process, and specifications OR 3+ years in a technical setting or paint application environment and experience in Tier 1 automotive manufacturing, water‑borne paint mixing and adjustment experience.
• E‑Coat experience Kam.
• Digital literacy, and technical report writing.
• Ability to work weekends or is necessary.
• Must have a valid US driver'sLicense.