Program Manager

Program Manager

Title: Program Manager

Reports to: Executive Director

Type: Full Time/ Exempt

Location: Detroit, MI

Schedule: Tuesday-Saturday;
Monday-Friday outside the academic year

Benefits: Medical, dental & vision insurance; 403b retirement match

Time off: 39 paid days off – 10 vacation, 2 company shutdown weeks (10 days), 7 personal days, 5 sick days, 7 holidays (including Juneteenth)

Salary: $58,000 - $60,000 annually

Positions Open: Two

build

On is a not-for-profit organization committed to ending the poverty and illiteracy crises worldwide. We’re not a charity––we’re a movement. build

On unites people to build a more equitable world through service and education, and our programs provide the ignition for communities to build economic opportunity, increase civic engagement, and help individuals gain the skills and confidence needed to shape their own lives.

In the U.S., our Service Learning Programs provide students from under-resourced high schools the tools they need to transform their communities through service. Globally, we partner with people in countries with high rates of poverty and illiteracy to build schools, enroll previously out-of-school children, and support adult learners through our Adult Literacy Program. To date, our U.S. students have contributed more than 2.4 million hours of service to their communities, and we’ve built more than 3,000 schools in eight countries––breaking ground on a new school every 36 hours.

build

On seeks an experienced and committed Program Manager (PM) to manage and directly lead activities of build

On’s Service Learning Program at assigned partner high schools. The goal is to achieve the build

On mission of breaking the cycle of poverty, illiteracy, and low expectations through service and education.

The PM directly supervises Engagement Specialists and works very closely with team members and students to implement the build

On program at a partner high school. This role is a combination of directly engaging students in programming and supervising multiple staff members. Program activities are conducted in partnership with students and not for students in order to foster the development of constructive leaders.

• Lead a team of Engagement Specialists to meet their student recruitment and service hours completion goals through in-class and out-of-school service-learning programs.
• Conduct regular check-ins with Engagement Specialists to answer questions and ensure adherence to build
  
  On methodology.
• Coach and train Engagement Specialists to ensure program quality. This includes, but is not limited to on site observations using a rubric for guidance.
• Support members on the ground as they implement universal service learning in various engagement settings – holding them accountable to maintaining the integrity of the methodology.
• Recruit and lead students in structured service-learning engagements with corporate partners and other donors in collaboration with the community partnerships team.
• Use the Salesforce platform to analyze the success of your team. Train your team to enter engagement data in a timely fashion and use tools and analytics to drive tactics for expanding the reach and engaging more students in service.
• Manage the school budgets in your portfolio using provided resources for maximum impact and fiscal excellence.

• Maintain relationships with school partners in your portfolio (teaching advisors, principals, and administration) to ensure strong partnerships.
• Meet and communicate regularly with school partners to highlight the success of the program and also troubleshoot any issues that arise in a timely manner.
• Work with the Executive Director, the Community Partnerships Director and Engagement Specialists to cultivate partnerships with local community-based organizations to increase meaningful opportunities for students to serve.
• Work across departments to ensure the success of our programs. Examples include:
• Marketing:
  Ensure student stories and program highlights are shared in a timely, impactful manner.
• Events:
  Ensure…