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Enterprise Onboarding Lead – SaaS; Midwest
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-01-27
Listing for:
EvenUp
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
SaaS Sales, IT Consultant
Job Description & How to Apply Below
A leading SaaS company in Michigan seeks a Customer Onboarding Specialist to manage the onboarding process for new clients. Responsibilities include leading onboarding sessions, collaborating with teams, and tracking metrics to optimize customer adoption. Ideal candidates will have over 5 years of experience in customer success roles, with a focus on legaltech or SaaS. Benefits include flexible PTO, medical insurance, and a 401(k).
This role may require travel up to 50%.
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