Night Shift Dispatcher Office
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-01-27
Listing for:
TROYS TOWING INC
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Emergency Crisis Mgmt/ Disaster Relief, Customer Service Rep
Job Description & How to Apply Below
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
- 401k
- Aflac
- Life Insurance
- Legal Shield
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Vehicle Impound releasing. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Great friendly, family work environment.
Responsibilities- Receive inbound emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct response units to appropriate location
- Monitor status of response team
- Provide impound information to owners
- Release impounded vehicles back to owners
- High school diploma/GED
- Previous experience as a Dispatcher or in a similar position
- Excellent typing and data entry skills
- Understanding of best practices and procedures for emergency response situations
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
- Be flexible for shifts (mostly day shift, but much be available for afternoons and nights).
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