Experienced Spa Hospitality Professional
Listed on 2025-12-02
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Event Manager / Planner
Benefits:
- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
Company Description
The Woodhouse Day Spa - Detroit is a hospitality and personal services company located at 1447 WOODWARD AVE, Detroit, Michigan, United States. The spa offers a serene and luxurious environment for guests to relax and rejuvenate with a range of spa treatments and services.
Role Description
This is a full-time on-site role for an Experienced Spa Hospitality Professional at The Woodhouse Day Spa - Detroit. The role involves providing top-notch customer service, guest relations such as booking appointments using the Point of Sale system (familiarity with Zenoti or Meevo is a plus), selling retail skincare products, and assisting with serving guests while driving gift card sales through exceptional client interactions.
Qualifications
- Expertise in Hospitality Services in a spa, salon, or hotel environment
- Customer Service and Sales skills
- Ability to deliver exceptional customer experiences
- Strong communication and interpersonal skills
- Strong computer skills with POS spa software
- Ability to multi-task and also perform back of the house tasks
ONLY EXPERIENCED SPA PROFESSIONALS NEED APPLY
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