Manager, Operations & Acquisition

Manager, Supply Operations & Acquisition

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This range is provided by Proof. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$90,000.00/yr - $/yr

We're Proof, a startup in the legal tech industry. We've built a best-in‑class legal services platform used by thousands of law firms and process servers, with a sustained average growth rate of over 10%. Our marketplace helps clients access efficient, transparent, and accessible legal services such as Service of Process and E‑Filing. We welcome people from all backgrounds who want to help modernize an outdated industry.

We are seeking a data‑driven, hands‑on Manager, Supply Operations & Acquisition to lead the recruitment and growth of Proof’s nationwide Process Server network. This role ensures we have the right Process Servers in the right markets to support client growth, marketplace efficiency, and profitability.

You’ll be both strategist and operator — shaping Proof’s positioning for Process Servers, leading the team responsible for activating new server supply, and driving lead generation, sourcing, and funnel optimization. In the near term, you will also execute supply‑facing marketing activities until we grow the team, then transition those tasks to dedicated support while maintaining oversight. You will play a key role in building the future Supply Acquisition function at Proof.

• Build and lead a high‑performing Supply Acquisition team.
• Own the full acquisition funnel from lead generation to qualification and activation.
• Develop messaging, positioning, and acquisition campaigns that differentiate Proof for top‑tier Process Servers.
• Drive supply‑facing marketing initiatives independently as needed.
• Execute scalable sourcing and lead generation campaigns to fill priority market gaps.
• Improve conversion speed and quality throughout the activation process.
• Rapidly respond to shifting marketplace needs in targeted regions.
• Support forecasting and planning for future supply needs.
• Own and report key funnel metrics, including lead volume, qualification, conversion, and supply growth.

You’ll lead by example — balancing leadership and execution to ensure Proof has the right supply in the right markets. You’ll manage and mentor the Supply Acquisition Specialists, providing structure, coaching, and accountability to hit recruitment goals. At the same time, you’ll stay close to the work when needed as we grow — running campaigns, refining messaging, testing new sourcing tactics, and personally stepping in when a market requires immediate attention.

You’ll monitor funnel performance, analyze where drop‑offs occur, and implement improvements using automation, AI tools, and new processes. You’ll partner with the Head of Server Experience, Dispatch Team Lead, and Compliance Program Manager to ensure Proof recruits strategically and efficiently. Above all, you’ll ensure every Process Server’s first interaction with Proof reflects a best‑in‑class experience.

You are a growth‑minded, data‑driven leader who thrives in a hands‑on environment. You’ve recruited hundreds of independent contractors and know how to build scalable, reliable systems. You think like a recruiter, marketer, and operator — balancing quality, speed, and efficiency. You lead with clarity, empathy, and accountability, and you take pride in driving measurable results.

• 5+ years of experience recruiting or acquiring independent contractors, ideally in a marketplace or gig‑economy setting
• Experience running or contributing to lead‑generation funnels (not solely traditional recruiting)
• Proven experience managing and developing a small team
• Hands‑on experience with Hub Spot, CRM funnels, and automation tools
• Strong understanding of lead generation, marketing funnels, and contractor recruitment strategies
• Experience managing budgets
• Experience improving performance metrics
• Excellent communication and project management skills
• Experience managing multiple priorities in a fast‑paced environment
• Proficiency with Google Suite, CRMs, and AI tools

• Experience in double‑sided marketplaces, platform‑based startup, supply operations and/or marketplace management
• Experience working with compliance or onboarding processes for contractors
• Bachelor’s degree in Business, Marketing, or a related field

• Medical insurance
• Vision insurance
• 401(k)

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