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Analyst, Business, Business Analyst

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: Blue Cross Blue Shield of Michigan
Full Time position
Listed on 2026-02-03
Job specializations:
  • Business
    Business Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Job Description

  • Support the development, coordination, and implementation of projects to enhance the overall efficiency of operational procedures, methods, controls, and performance.
  • Compile and analyze operational data to identify and resolve business problems.
  • Utilize and maintain available reporting systems; participate in systems testing, develop procedures/controls, and provide recommendations for ongoing improvement of the updated process.
  • Provide leadership team with status updates on projects and issues.
  • Communicate and recommend policy changes to achieve project objectives; assist in documenting departmental procedures.
  • Create and present reports and presentations to display operational data and propose business changes.
  • Provide support to both internal departments and external entities by answering questions, supplying information, and training.
  • Participate on special projects or work groups as assigned.
  • Qualifications
    • Bachelor's Degree in a related field is preferred.
    • Two (2) years of experience in a related field is required.
    • Effective verbal, written communication and interpersonal skills.
    • Ability to work independently or in a team environment and interact with all levels of the organization.
    • Effective analytical and problem-solving skills to identify, evaluate, recommend, and implement changes to processes or procedures to address problems and improve departmental effectiveness.
    • Organizational skills and ability to prioritize; must be able to coordinate multiple activities with varying timelines.
    • Proficient in Microsoft Office suites.
    • Ability to develop and maintain effective working relationships.
    Departmental Preferences
    • Two (2) years experience using Microsoft Excel and/or Access
    • Two (2) years experience in problem solving skills including the ability to identify and implement necessary steps to achieve resolutions required
    • Working knowledge on Marketplace/FFE membership transaction
    • Working knowledge of membership and/or billing systems
    • Demonstrated knowledge/competency processing inquiries

    All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.

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