Unit Secretary - Inpatient Floor F2

Unit Secretary - Inpatient Floor F2 - Full Time - Days

💼 Henry Ford Hospital - Detroit Main Campus

262750

General Description:

The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. The Unit Secretary follows the Henry Ford Health Systems Team Member Standards of Excellence in all interactions.

Unit Overview:

The Pulmonary Medicine Unit has 27 beds, including one negative pressure room and six telemetry beds. This unit specializes in treating pre- and post-op lung transplants, pulmonary hypertension, interstitial lung disease, pulmonary embolism, congestive heart failure, asthma and pneumonia. Patients admitted on the unit have multiple comorbidities and often high acuity. It is one of two units in the hospital that administers and monitors patients on intravenous Remodulin and Flolan, two powerful medications used to treat pulmonary hypertension.

General

Qualifications:

The Unit Secretary is responsible for many tasks and responsibilities that are detailed in the attached task list. The top priorities for all Unit Secretaries are:

• Customer Service
• Answer phones and facilitate communication between the nursing unit and callers
• Respond to call lights
• Clerical processing of new admissions including creating patient charts, other duties defined by unit (i.e. MyChart enrollment)
• Scheduling of post-discharge appointment with patient following the established business unit process During downtime, process and back-enter non-medication orders placed during downtime.
• Perform monthly maintenance of BCA, printer and unit report

EDUCATION/EXPERIENCE

REQUIRED:

High school diploma or G.E.D. equivalent. Previous experience as a unit secretary preferred. One year in healthcare setting such as medical office, hospital or laboratory.

Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below:

Communication Ownership Understanding Motivation Sensitivity Excellence Teamwork Respect

Must practice the customer skills as provided through on-going training and in-services.

Must possess the following personal qualities:
Be self-directed, Be flexible and committed to the team concept, Demonstrate teamwork, initiative and willingness to learn, Be open to new learning experiences, Accepts and respects diversity without judgment, Demonstrates customer service values.

PHYSICAL DEMANDS/

WORKING CONDITIONS:

Physical ability to lift and move supplies and equipment. Works in patient care area environment which may include exposure to communicable diseases, unpleasant odors, acute patient conditions, potential exposure to infection, hazardous gases. Prolonged standing, walking, and lifting of supplies and equipment.

Additional Information

• Organization:
  Henry Ford Hospital - Detroit Main Campus
• Henry Ford Health
  
  Location:
  
  Henry Ford Hospital - Detroit Main Campus
• Shift: Day Job
• Union Code:
  Not Applicable

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations.

Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health:
Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at  .

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s…