Office Administrator

Office Administrator

Office

Location:

155 W Congress St #505, Detroit, MI 48226

Position Classification:
Full-Time Regular

This is an in-person position Detroit, Michigan.

The Office Administrator is a key member of Rockford’s Detroit team, responsible for providing executive-level administrative support to the Vice President, managing day-to-day office operations, and ensuring the seamless coordination of business development, client engagement, and internal team activities.

This individual serves as the central connector for the Detroit office, balancing professionalism, initiative, and discretion while handling diverse responsibilities ranging from CRM and client communications to office management and event coordination. The ideal candidate is resourceful, highly organized, and capable of anticipating needs in a fast-paced environment.

• Provide comprehensive administrative support to the Vice President, including calendar management, travel coordination, correspondence, and document preparation.
• Handle confidential and time-sensitive information with discretion.
• Prepare meeting materials, agendas, and notes; track action items and ensure timely follow-up.

• Serve as the Detroit office point of contact for CRM (Salesforce) management and reporting, ensuring accurate data entry and pipeline tracking.
• Support business development initiatives, including client outreach coordination, meeting preparation, and follow-up communications.

• Oversee general office operations, including supply ordering, equipment coordination, and vendor relationships.
• Serve as the liaison between the Detroit office, Rockford IT, and the Building Manager regarding technology, facilities, or workspace issues.
• Ensure the office environment remains professional, welcoming, and aligned with Rockford’s culture and standards.

• Plan and coordinate team-building events, volunteer activities, and local employee engagement initiatives.
• Support onboarding of new Detroit employees, ensuring a smooth and positive start.
• Assist with scheduling and logistics for visiting executives, clients, and partners.

• Associate’s degree required;
  Bachelor’s degree preferred.
• Minimum of 3–5 years of progressive administrative or office coordination experience, ideally supporting senior leaders.
• Strong organizational, interpersonal, and written communication skills with a demonstrated ability to manage multiple priorities.
• Experience with Microsoft Office Suite and Salesforce.
• Self-starter with a proactive approach to anticipating needs and solving problems.
• Ability to work independently while maintaining alignment with remote and regional teams.
• Professional demeanor with discretion, sound judgment, and a commitment to confidentiality.

At Rockford, we believe that investing in our people is essential to our success. We offer a competitive compensation package along with a 401(k) plan featuring a company match to help you plan for the future. Our team members have access to comprehensive healthcare coverage, generous paid time off, and flexible work schedules that support work-life balance. We encourage continued growth through tuition reimbursement and professional development opportunities, and we promote well-being through on-site health and wellness programs.

Rockford also provides industry-leading technology to empower our teams and offers meaningful ways to give back through volunteer time off and partnerships with local organizations. Joining Rockford…