Hardware Integration Engineer

Summary: Ace Computers, a leading provider of information technology solutions and one of the top 100 Custom System Builders in the US is seeking to add a member to our team. This role will report to the Director of Quality.

Ace Computers is seeking an experienced Hardware Integration Engineer with superior problem‑solving and troubleshooting skills. This role is a combination of manufacturing test support, internal/external validation & compliance testing, and development support for new computer products, including laptops, desktops, workstations, and servers. The ideal candidate will have a good understanding of BIOS/UEFI firmware, PC & Server Hardware, SQL Queries, and Operating Systems (Windows/Linux) to ensure seamless system integration during the test and validation process.

• Collaborate with hardware and software teams to ensure proper firmware integration.
• Collaborate with computer component manufacturers (e.g., motherboard, power supply) for optimal product firmware and settings for efficient energy usage.
• Interact with external Test Labs to ensure accurate test methodologies and documentation.
• Troubleshoot and resolve hardware issues using diagnostic tools such as Eurosoft.
• Optimize current software tools for better and more efficient test coverage
• Conduct system‑level debugging and root‑cause analysis of firmware and hardware issues.
• Validate firmware functionality through rigorous testing and documentation.
• Assist Senior Engineers in the development and testing of newer technologies.

• Experience with Intel/AMD platforms and chipset initialization.
• Knowledge of ACPI, SMBIOS, PCIe, and other firmware standards.
• Familiarity with secure boot, TPM, and firmware security best practices.
• Good understanding of computer hardware and architecture, including operating systems, firmware, and drivers, etc.
• Familiarity with Energy Star Testing and experience in Product Validation Testing Labs
• Bachelor’s degree in computer engineering, Hardware/Software Engineering, Electrical Engineering, or equivalent & 2+ years of hands‑on experience in PC and Server assembly and deployment

OR

• Associate’s degree in a similar field & 5+ years of experience in PC and Server assembly and deployment
• Strong understanding of computer architecture, hardware interfaces, and boot processes.
• Excellent debugging and problem‑solving skills.
• Excellent analytical and problem‑solving skills with attention to detail.
• Strong oral and written skills with the ability to communicate highly technical issues/results in simple terms.
• Strong collaboration skills, with the ability to work effectively with colleagues of varying skill sets.
• Proven ability to work independently with minimal supervision.
• 401(k) and 401(k) matching.
• Vision Insurance
• Disability Insurance
• Health Insurance
• Life Insurance
• Employee Discount
• Paid time off

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