Traveling Field Service Programmer – HVAC Controls & Commissioning; Chicago​/Des Plaines, IL

Job Description

As a Traveling Field Service Programmer – HVAC Controls & Commissioning here at Honeywell, you will be accountable for providing technical assistance and service to our customers in the HVAC industry. You will play a crucial role in ensuring the successful installation, maintenance, and troubleshooting of HVAC control systems. Your expertise and dedication to customer satisfaction will contribute to the efficiency, comfort, and safety of our customers' buildings (commercial sites).

In this role, you will have the opportunity to make a significant impact by delivering exceptional service and assistance to our customers in the HVAC controls industry.

You will coach and mentor both Associate level and Install Technical Specialists in various disciplines of system installation. You will coordinate on-site with contractors and work towards continuous improvement of commissioning practices, specifically reducing commissioning hours per device and/or hours per system using Honeywell Operation Systems techniques. You will demonstrate expert knowledge of Honeywell systems and Industry Best Practices.

You will report directly to our Field Service Supervisor.

Candidate must be based in Chicago or Des Plaines, IL and will travel up to 70% to the customer sites primarily in Chicago/Des Plaines, IL, Minnesota, North Dakota, South Dakota, Wisconsin and the surrounding region. In addition, may support customers in the Northern/Central territory (OH, IN and MI). During the first 90-180 days, you may travel to other areas for training and assistance.

You will receive a vehicle and a travel and expense card for business use.

• Commission, start up, and tune control systems to meet customer specifications and job requirements.
• Install, configure, and test pre-engineered software for control systems OR this instead:
  Install and troubleshoot pre-engineered software and hardware, checkout control systems, and start-ups and commission systems according to customer requirements and job specifications.
• Diagnose and resolve technical issues with efficiency and expertise.
• Manage scope of work from beginning to end.
• Coordinate with local Honeywell project managers to understand scope, hardware, software, and graphics needs.
• Collaborate with cross-functional teams to create and implement solutions tailored to customer needs.
• Ensure adherence to company policies, procedures, and regulatory standards.
• Perform open systems and 3rd party integrations and collaborate with other vendors of different protocols.
• Ensure that the configuration management policy is followed which involves backup of all changes on an on-going basis during installation and final archiving of Honeywell’s hardware and software on Honeywell Server.
• Manage on-site equipment delivery and storage.
• Demonstrate system and conduct customer training for all functions.
• Support sales activities by presenting integrated/networked solutions and retrofit opportunities when warranted.
• Travel up to 70% in the assigned territories.

• 3 or more years ’ experience in building controls and automation, with specialized expertise in Tridium Niagara 4 and Niagara AX, including troubleshooting, diagnosing, and repairing energy management systems. Skilled in controls programming concepts, PC operation, and fundamental networking principles.
• Minimum 3 years of commercial HVAC controls field service experience, with a strong background in system installation, maintenance, and repair.
• Working knowledge of BACnet control systems.
• Valid driver’s license with a clean driving record.
• Exceptional problem-solving and troubleshooting abilities, with a keen attention to detail in diagnosing and resolving issues.
• Strong communication skills, with the ability to convey complex technical information clearly to both technical and non-technical audiences.

• Associates or Certifications from a Vocational or Trades College.
• Honeywell Comfort Point™ Open or Compatible Competitor control software system knowledge.
• Strong customer focus and ability to build and maintain relationships.

In addition to a performance-driven…