Channel Account Manager; Reseller - Google Devices

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs.

We provide service and support to our communities through the Market Star Foundation.

Our exceptional team is the cornerstone of Market Star's accomplishments. We are proud of our award‑winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our Market Star team and can’t wait to discuss how we can help you find growth!

As a Channel Account Manager, you will be at the forefront of our enterprise strategy, responsible for building and nurturing our relationships with the largest and most influential National Solution Providers in the technology industry. You will own the strategic engagement with key reseller partners.

Your primary objective is to transform our partners into powerful advocates and an extension of our sales force. You will be responsible for partner enablement, joint business planning, demand generation, and ultimately, driving significant revenue growth through the channel. This is a high-impact role that requires a blend of strategic thinking, sales acumen, and relationship management.

Location: Chicago, IL

• Partner Strategy & Relationship Management:
  Develop and maintain strong, multi-level relationships within assigned reseller book of business including (CDW, Best Buy Business, value added resellers, and mobility focused resellers) from account executives to senior leadership.
• Joint Business Planning:
  Create and execute comprehensive, joint annual and quarterly business plans with partners that outline strategies for pipeline generation, sales growth, and market share expansion. Define and track key performance indicators (KPIs) to ensure success.
• Sales Enablement & Training:
  Act as the subject matter expert. Design and deliver compelling training and enablement programs to educate partner sales teams on the value proposition, key differentiators, and ideal customer profiles.
• Go-to-Market (GTM) Execution:
  Collaborate with direct sales, marketing, and operations teams to develop and launch channel-specific programs, promotions, and marketing campaigns that drive demand.
• Pipeline and Forecast Management:
  Actively manage the sales pipeline with partners, ensuring alignment with forecasting processes. Provide accurate and timely reports on partner performance, business trends, and market feedback.
• Internal Advocacy:
  Serve as the primary advocate for your partners , representing their needs and providing feedback to product, marketing, and sales leadership to help shape our overall channel strategy.
• Quota Attainment:
  Meet and exceed quarterly and annual revenue targets for your assigned partner accounts.

• Bachelor's degree or equivalent practical experience.
• Strong experience in channel sales, partner management, or reseller account management within CDW. Preferred experience within the mobile hardware, telecommunications, or enterprise software (e.g., UEM/MDM) sectors.
• Experience managing relationships with large National Solution Providers or Value-Added Resellers (VARs) across a book of business.
• Ability to travel
  35% of the time
• Direct experience and established relationships with key stakeholders in indirect selling channels such as CDW, Best Buy Business, value…