Director, Solutions Delivery

Join Our Team at Hu Friedy Group  – Innovating Excellence in Dental Instrument Manufacturing

Hu Friedy Group  is a leading manufacturer of dental instruments and infection prevention products. Our 10,000-plus products, hand‑crafted by highly skilled artisans, are known for their precision, performance, longevity, reliability, and quality. To help dental professionals be The Best in Practice, Hu Friedy Group  provides a unique combination of world class products, value‑added services, clinical education, and dental community platforms that result in superior clinician performance and enhanced safety for dental professionals and their patients.

Working at Hu Friedy Group  is so much more than a job, as every employee has a part in driving and supporting the organization’s inspirational vision to be a global force in advancing dental performance through Best‑In‑Practice dentistry that improves lives around the world.

This is a hybrid position based in Des Plaines, IL with the ability to work remotely 2-3 days per week.

The Director, Solutions Delivery is accountable for the end‑to‑end delivery, architecture integrity, and operational excellence of Hu Friedy Group ’s digital platforms and enterprise solutions. This leader ensures digital products—defined by Product Management—are designed, built, integrated, and operated in a way that is secure, scalable, reliable, and aligned to enterprise architecture standards.

Operating as both a hands‑on delivery leader and people leader
, this role partners closely with Digital Product Management, Enterprise Technology, Data & Analytics, and external partners to translate product intent into high‑quality, production‑ready solutions. The Director of Solution Delivery owns execution discipline, delivery predictability, platform reliability, and technical health across the digital ecosystem.

• Delivery Counterpart to Product:
  Owns how solutions are delivered, integrated, and operated—while Product owns what and why.
• Player + Coach:
  Initially hands‑on in shaping architecture decisions, delivery plans, and execution while building a scalable delivery organization.
• Enterprise Focus:
  Accountable for platform integrity, technical debt management, security, and operational resilience across multiple solutions—not a single project.

• End‑to‑end solution delivery across digital commerce, customer experience, and enterprise platforms
• Architecture quality, scalability, and alignment to enterprise standards (e.g., MACH, composable architecture)
• Delivery predictability, execution health, and release quality
• Platform reliability, performance, and operational excellence
• Vendor and system integrator performance and accountability
• Technical debt, cost transparency (Cap Ex / OpEx), and lifecycle management

• Lead End‑to‑End Solution Delivery
• Own the delivery lifecycle from architecture and planning through build, launch, and run.
• Ensure solutions are delivered on time, within scope, and at the expected quality bar.
• Partner closely with Product Management to translate roadmaps into executable delivery plans.
• Architecture Leadership & Governance
• Design and guide enterprise‑level solution architectures that are scalable, secure, and commercially viable.
• Lead architecture governance, ensuring adherence to enterprise standards, security, privacy, and regulatory requirements.
• Define and maintain target‑state architectures and roadmaps aligned to business and digital strategy.
• Platform & Integration Excellence
• Ensure strong integration patterns across SaaS platforms, headless services, APIs, and enterprise systems.
• Promote composable, reusable capabilities and reduce platform fragmentation.
• Partner with Enterprise Technology to align solution delivery with long‑term technology strategy.
• Operational Excellence & Reliability
• Own operational performance across digital platforms, including availability, scalability, performance, and incident response.
• Establish robust monitoring, alerting, and post‑incident review practices.
• Drive continuous improvement using operational metrics and insights.
• Innovation & Modern…