Practice Integration Manager

Join Our Team at Hu Friedy Group  – Innovating Excellence in Dental Instrument Manufacturing.

Hu Friedy Group  is a leading manufacturer of dental instruments and infection prevention products. Our 10,000‑plus products, hand‑crafted by highly skilled artisans, are known for their precision, performance, longevity, reliability, and quality. To help dental professionals be The Best in Practice, Hu Friedy Group  provides a unique combination of world‑class products, value‑added services, clinical education, and dental community platforms that result in superior clinician performance and enhanced safety for dental professionals and their patients.

Working at Hu Friedy Group  is so much more than a job, as every employee has a part in driving and supporting the organization’s inspirational vision to be a global force in advancing dental performance through Best‑In‑Practice dentistry that improves lives around the world.

The Manager, Clinical Implementation & Adoption is the strategic architect of the post‑sale customer experience ike traditional training roles, the Manager, Clinical Implementation & Adoption is responsible for clinical integration – ensuring high‑performance technologies and protocols from “new equipment” through “successful integration.” This role is pivotal in streamlining and enhancing the utilization of Hu Friedy Group  products and services within dental practices.

This is a people‑leadership role responsible for building, scaling, and leading a high‑performing team of clinical integration consultants. Reporting to the Director, Global Customer & Partner Experience (CX), this role exists to decouple sales acquisition from clinical adoption. Our team aims to transform a customer’s purchase into a seamless, high‑return on investment workflow. This role ensures that Hu Friedy Group  technology is not just delivered, but is also deeply embedded into the daily flow of the dental practices.

The ideal candidate possesses a unique blend of clinical expertise, a passion for teaching, and a sharp eye for practice optimization. They are a “success closer” who understands that our job is not done when the product arrives – it is done when the entire dental team has the audacity to succeed with our tools.

This position is responsible for overseeing the seamless integration of clinical, administrative, and technological processes to ensure cohesive workflows and improved patient outcomes. The Manager, Clinical Implementation & Adoption collaborates closely with doctors, clinicians, and administrative staff to align usage protocols, implement best practices, and support initiatives. Ultimately, the Manager, Clinical Implementation & Adoption ensures that integrated practices operate smoothly, efficiently, and in compliance with clinical standards.

• Drive Clinical Adoption & Habit:
  Lead the end‑to‑end clinical onboarding process for new technology, ensuring that HFG products move from “new equipment” to “daily clinical standard” within the first 30 days.
• Architect the “Day 2 Experience”:
  Develop and execute integration strategies that decouple sales acquisition from clinical adoption, allowing the Sales team to focus on new business while ensuring 100% utilization of Hu Friedy Group  ecosystems.
• Manage Strategic Clinical Partners:
  Lead, recruit, and certify a high‑performing team of hygiene contractors. Ensure they are not just “trainers,” but integration consultants capable of driving practice ROI and customer satisfaction.
• Optimize Practice Workflow:
  Consult with DSOs and private practices to identify “cold zones” where Hu Friedy Group  technology is underutilized, converting them into active, revenue‑generating zones through staff education and workflow optimization.
• Champion Product Pull‑Through:
  Collaborate with Strategic Business Units to ensure that equipment launches are supported by a seamless consumable pull‑through strategy, capturing 2‑3% organic growth often lost during “clunky” transitions.
• Measure Integration Impact:
  Establish and report on Key Performance Indicators (KPIs) beyond simple satisfaction, focusing on product utilization rates, staff…