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Customer Success Mgr./ CSM Business Management

Director, Customer Success & Inside Sales Transformation

Job in Des Plaines, Cook County, Illinois, 60019, USA
Listing for: HuFriedyGroup
Full Time position
Listed on 2026-03-10
Job specializations:
  • Business
    Customer Success Mgr./ CSM, Business Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading dental instrument manufacturer is seeking a Director of Customer Success & Inside Sales to drive transformative changes in customer engagement and operational performance. This senior leadership role requires 15+ years of sales or customer service experience, coupled with strong management capabilities. Ideal candidates have a Bachelor’s degree and proven success in a 'best practices' environment. Responsibilities include strategic leadership, revenue growth initiatives, and collaboration across multiple teams to enhance customer satisfaction and operational metrics.

The position is on-site in Illinois with shifts to Northbrook by 2026.
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